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  • 2-Step Verification

    On October 5, 2016, UNC-Chapel Hill implemented 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement is part of our ongoing work to ensure that personal and University information remains secured and protected. What is 2-Step Verification? Also called 2-Factor or Multi-Factor authentication, 2-Step Verification adds a second layer of security… Read More about 2-Step Verification.

  • Adobe Creative Cloud

    In September 2016, UNC-Chapel Hill began providing all students and 2,000 instructional faculty and staff with access to Adobe Creative Cloud, a collection of creative desktop and mobile tools, including PhotoShop, Illustrator, Acrobat Pro and InDesign. Adobe Creative Cloud is a package of creative desktop applications for digital imaging, design, web and video, plus online services and storage. “The University is helping lead the empowerment of students to advance from being a generation of digital… Read More about Adobe Creative Cloud.

  • Atlassian Cloud Migration (Confluence and Jira)

    What is it? ITS is transitioning from running Atlassian Confluence and Jira on-premises to the cloud-hosted versions. Confluence is a widely used collaboration tool for managing technical documentation in a wiki format, while Jira is used for project management across various divisions within the organization. To make things simpler and more reliable, we are also switching to Microsoft’s tools called Azure Active Directory (AAD) and Microsoft Authenticator for accessing Confluence and Jira. This is the… Read More about Atlassian Cloud Migration (Confluence and Jira).

  • Background Check Phase Two

    Phase one of the Background Check project went live in May 2021, but a second phase is needed. Phase two has multiple parts. First, our contract with CastleBranch, the existing Background Check vendor, ends in December 2021. We’ve chosen InfoMart as the University’s new vendor, so phase two will switch all integrations from CastleBranch to InfoMart. This phase needs to be completed by the end of this calendar year. The second part of phase two… Read More about Background Check Phase Two.

  • Carolina Key Passwordless Login

    What is it? UNC-Chapel Hill is moving toward passwordless logins with a new option called Carolina Key. When you use Carolina Key, you will be using your device’s built-in security features, such as facial and fingerprint recognition. You can also set up a  PIN. Carolina Key, used with your Onyen, streamlines single sign-on by eliminating the need for a password and two-step verification, while enhancing University digital security. Carolina Key works with all web-based applications… Read More about Carolina Key Passwordless Login.

    Completed, Key Project
  • Carolina Residence Halls Welcome Wi-Fi: ResNet Wireless Upgrade

    For years students sought Wi-Fi access in their individual rooms, and in 2013 the University Budget Committee identified funding for this long- awaited service. As a result, all on-campus University dorms now have full wireless coverage to satisfy the needs of students who come to school with numerous Wi-Fi-hungry devices, including smartphones, tablets, laptops, desktop computers, and video-streaming consoles. Project completed faster than expected With support and encouragement from the Residence Hall Association, ITS and… Read More about Carolina Residence Halls Welcome Wi-Fi: ResNet Wireless Upgrade.

  • Carolina Talent Performance Appraisals

    Phase I of Carolina Talent Performance was implemented last year, but the performance appraisals were still being done on paper forms. For the 2021-2022 performance period, we are implementing online performance appraisals in Carolina Talent along with with additional changes related to: Second level manager signatures HR checkpoint review step Employee Self Assessments Automation of currently manual task creation Non-compliance reporting and procedure Comments on Development Plans  

  • CarolinaGO: Mobile App

    CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking directions, bus routes and campus events. It also is the only native mobile platform for Sakai and ConnectCarolina. Through this mobile version of ConnectCarolina, students can conveniently add or drop classes, view class schedules, change emergency… Read More about CarolinaGO: Mobile App.

  • Decommission ADFS Infrastructure for M365 Authentication

    When UNC migrated to Microsoft 365, we implemented an on-premises infrastructure called “Active Directory Federation Services” (ADFS) to support authentication into Microsoft 365. ADFS addressed security concerns around syncing passwords into the Azure Active Directory Cloud service, but it also created an on-premises dependency for Microsoft 365 and technical debt. Note: Technical debt can be defined as “incomplete configurations or deployments of technology that have been on the books, but due to lack of resources… Read More about Decommission ADFS Infrastructure for M365 Authentication.

  • Dimensionalisation of Warehouse Data

    This project will develop the Enterprise Data Warehouse’s most-used data sets in a more efficient type of schema called a “star schema” data model. The new tables and views will be available for internal use within the data warehouse, enabling the team to better serve customers. Projected Completion Date: March 31, 2023  

  • DUO Universal Prompt

    Duo is one of the multi-factor authentication tools that the University uses to keep UNC’s systems safe and stay ahead of security threats. In February 2022, Duo released a new version of its web-based prompt that improves accessibility and can automatically send to the last authentication method you used to authenticate — speeding up the process. The new version has a different look with some changes in functionality so the change will be noticeable to… Read More about DUO Universal Prompt.

  • esmc0 and esmc5 NetApp Storage Replacements

    What is it? This project is performing a lifecycle replacement of storage controllers and disks that are nearing the end of their useful life. Why are we doing it? As hardware ages, it becomes less reliable, the potential for data loss grows and maintenance costs increase. This project is focusing on replacing: ESMC0 – the hardware supporting and ESMC5 – the hardware that provides some primary storage for Splunk and serves as a… Read More about esmc0 and esmc5 NetApp Storage Replacements.