Project Category: Completed

On October 5, 2016, UNC-Chapel Hill implemented 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement is part of our ongoing work to ensure that personal and University information remains secured and protected. What is 2-Step Verification? Also called 2-Factor or Multi-Factor authentication, 2-Step Verification adds a second layer of security… Read More about 2-Step Verification.

What is it? ITS is looking into holistic solutions to replace and modernize the existing access request process and system by creating a completely paperless solution that simplifies the access request process. Solutions include automation of access based on job positions and HR Onboarding/Offboarding processes. We are also making improvements to the existing access request system for better usability and in preparation for the long-term solution. Why are we doing it? The current access request… Read More about Access Request Re-Engineering.

In September 2016, UNC-Chapel Hill began providing all students and 2,000 instructional faculty and staff with access to Adobe Creative Cloud, a collection of creative desktop and mobile tools, including PhotoShop, Illustrator, Acrobat Pro and InDesign. Adobe Creative Cloud is a package of creative desktop applications for digital imaging, design, web and video, plus online services and storage. “The University is helping lead the empowerment of students to advance from being a generation of digital… Read More about Adobe Creative Cloud.

The NetApp AltaVault is reaching the end of its life cycle in December 2023. We need a replacement solution to move identified data off-premise for specified time periods. The replacement solution will be an automated tool that: moves data from on-premise to off-premise, logs the process and expires the data at the appropriate time, allows us to retrieve the data and restore it on-premise when required, and have a cost model that fits the ITS… Read More about AltaVault Replacement (NetApp CBS).

What is it? ITS is transitioning from running Atlassian Confluence and Jira on-premises to the cloud-hosted versions. Confluence is a widely used collaboration tool for managing technical documentation in a wiki format, while Jira is used for project management across various divisions within the organization. To make things simpler and more reliable, we are also switching to Microsoft’s tools called Azure Active Directory (AAD) and Microsoft Authenticator for accessing Confluence and Jira. This is the… Read More about Atlassian Cloud Migration (Confluence and Jira).

Phase one of the Background Check project went live in May 2021, but a second phase is needed. Phase two has multiple parts. First, our contract with CastleBranch, the existing Background Check vendor, ends in December 2021. We’ve chosen InfoMart as the University’s new vendor, so phase two will switch all integrations from CastleBranch to InfoMart. This phase needs to be completed by the end of this calendar year. The second part of phase two… Read More about Background Check Phase Two.

What is it? UNC-Chapel Hill is moving toward passwordless logins with a new option called Carolina Key. When you use Carolina Key, you will be using your device’s built-in security features, such as facial and fingerprint recognition. You can also set up a  PIN. Carolina Key, used with your Onyen, streamlines single sign-on by eliminating the need for a password and two-step verification, while enhancing University digital security. Carolina Key works with all web-based applications… Read More about Carolina Key Passwordless Login.

For years students sought Wi-Fi access in their individual rooms, and in 2013 the University Budget Committee identified funding for this long- awaited service. As a result, all on-campus University dorms now have full wireless coverage to satisfy the needs of students who come to school with numerous Wi-Fi-hungry devices, including smartphones, tablets, laptops, desktop computers, and video-streaming consoles. Project completed faster than expected With support and encouragement from the Residence Hall Association, ITS and… Read More about Carolina Residence Halls Welcome Wi-Fi: ResNet Wireless Upgrade.

Phase I of Carolina Talent Performance was implemented last year, but the performance appraisals were still being done on paper forms. For the 2021-2022 performance period, we are implementing online performance appraisals in Carolina Talent along with with additional changes related to: Second level manager signatures HR checkpoint review step Employee Self Assessments Automation of currently manual task creation Non-compliance reporting and procedure Comments on Development Plans  

CarolinaGO, the official University mobile app for UNC-Chapel Hill, is now used by some 10,000 members of the campus community. The app enables students, faculty and staff to easily access resources such as dining options, a campus map, walking directions, bus routes and campus events. It also is the only native mobile platform for Sakai and ConnectCarolina. Through this mobile version of ConnectCarolina, students can conveniently add or drop classes, view class schedules, change emergency… Read More about CarolinaGO: Mobile App.

What is it? The purpose of the data mart optimization project is to streamline processes and provide a way for end users to maintain the mapped values between UNC Chapel Hill (UNC-CH) and the UNC System Office data marts. Why are we doing it? Currently, the data mapping between UNC-CH and the UNC System Office is maintained by developers, and requests for changes are dependent on the developers’ availability. This project will create an interface… Read More about Data Mart Optimization.

When UNC migrated to Microsoft 365, we implemented an on-premises infrastructure called “Active Directory Federation Services” (ADFS) to support authentication into Microsoft 365. ADFS addressed security concerns around syncing passwords into the Azure Active Directory Cloud service, but it also created an on-premises dependency for Microsoft 365 and technical debt. Note: Technical debt can be defined as “incomplete configurations or deployments of technology that have been on the books, but due to lack of resources… Read More about Decommission ADFS Infrastructure for M365 Authentication.