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Latest Updates

Laptop displaying the Duo Universal Prompt on a screen and on a smartphone

Extending ‘remember me’ period for Duo increases convenience; maintains security

Today, the Information Security Office will extend the default “remember me” period for Duo 2-Step Verification from 12 hours to seven days. This extension means that most users will verify their identities less often when they log into systems that … Read more

A customer support staff helps customers over the phone, using the website and on their computer

New Help Portal launches July 10

On July 10, ITS will launch a new Help Portal at help.unc.edu. The new portal is designed to connect you with tech help, answers and services. The new portal is part of a larger change to a new customer support … Read more

A celebratory graphic of a 5 with an accessibility icon, a keyboard and colorful shapes. Text next to it reads "DAO celebrates 5 years"

Happy birthday, Digital Accessibility Office! 5 fun facts to celebrate 5 years at UNC

This month, the Digital Accessibility Office is celebrating five years at UNC-Chapel Hill. What better way to kick off the celebration than with five fun facts about the Digital Accessibility Office (DAO)? The DAO supports the University’s commitment to ensuring … Read more

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Campus firewall migration project nearly complete

Four years ago, the Information Security Office kicked off a major firewall migration project. The migration, which moved about 200 unprotected VLANs (virtual local area networks) to campus enterprise firewalls, will help prevent attacks and limit the scope of attacks … Read more

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Information Technology Services’ mission is to accelerate the University’s academic and research pursuits by providing accessible, reliable, efficient, scalable and innovative technologies.