Getting Started Guide: Students
Carolina Computing Initiative (CCI)
The Carolina Computing Initiative is a nationally recognized laptop program for UNC-Chapel Hill students. Received your laptop? Get started with configuration by choosing the right option below. Deciding whether to buy? Visit cci.unc.edu to learn more.
Register 2-Step Verification
Activating 2-Step Verification boosts protection of your account from hackers. We are all used to having one layer of security — our password — to protect our accounts. With 2-Step, if bad guys get through the password layer, they will still need your phone or other second verification method to get into your account.
Heelmail requires 2-Step for access. Sign up for 2-Step by visiting onyen.unc.edu and clicking on “2-Step for Office365.”
For everything that’s not Heelmail and requires 2-Step, the University uses Duo security. Most important for students, 2-Step is required to pay bills. To register, visit onyen.unc.edu and click on “2-Step for Duo.”
We know, Wi-Fi is everything. Connecting to eduroam is a breeze and it makes getting Wi-Fi at more than 500 other campuses worldwide a cinch. Bonus: set your phone up for eduroam and save on data charges!
Wondering what’s on TV? It’s the No. 1 page on the ITS website – the cable TV channel listing. Bookmark it for reference all year long.
Sakai. Need we say more? It’s your online course-management system and you’ll use it many, many times throughout your UNC student career. Fun fact: the Sakai mascot is hidden in each photo on the login screen.
Get to know Heelmail.unc.edu. It’s your go-to spot for checking your email and calendar throughout the semester. Most official University services will default to your UNC email, so check it often!
OneDrive is available to all students. It’s a great spot to store and share your files. Visit onedrive.unc.edu to access.
Create a website in under a minute. Need a website for class, a student org or just for fun? WebDotUNC makes it easy to create a WordPress website.
Top 5 IT Help Articles
Be creative and keep learning!
FREE Adobe Creative Cloud
Adobe Creative Cloud is available to ALL students for no additional cost. Visit adobe.unc.edu to get your account set up. From Photoshop to Illustrator to Lightroom, Adobe CC has a creativity app for every taste.
LinkedIn Learning is also available to all students. Need to learn Excel for class? Maybe how to edit a video? Or, just some tips for public speaking? LinkedIn Learning has online classes for any skill you need to pick up or refine.
From registering for classes to checking grades to taking care of financial aid, ConnectCarolina is the hub for your most essential to-dos as an enrolled student. When off campus, the University’s Virtual Private Network (VPN) is required to access certain portions of ConnectCarolina.
Bonus: a simplified mobile version is available in the CarolinaGO app.
Stay safe and secure
Policies to read
Alert Carolina is our emergency alert system – from timely and weather warnings to serious campus situations. Visit ConnectCarolina to make sure your info is up-to-date!
Phishing and Email Security
Don’t get snagged by a phishing email! Bookmark our Phish Alerts page to see confirmed phish attempts and, when in doubt, call 919-962-HELP for assistance.
We offer four great ways to get help with any and all of your tech issues: