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Research Computing’s supercomputer Longleaf aids UNCG researchers
Research Computing’s supercomputer Longleaf is now benefiting outside researchers in addition to those at UNC-Chapel Hill. Two separate UNC-Greensboro researchers with high computational needs are availing themselves of this specialized, powerful platform that is not common outside of a flagship … Continued
Digital accessibility conference draws 300
A June 10 virtual conference that the Digital Accessibility Office co-organized drew more than 300 attendees from across the country and internationally. The inaugural Getting Started with Digital Accessibility Conference was deemed a success based on attendance, event offerings, and … Continued
Service Desk supplements support with chatbot
Since enabling Virtual Agent chatbot for support in April, the ITS Service Desk has seen a 58% reduction in chats that make their way to a live agent. Using a script for a bot to help customers solve some of … Continued
ITS finishes moving WordPress to the cloud
The University has a more accessible, robust and reliable WordPress platform now that ITS has finished a massive effort of cleaning up and moving the decade-old WordPress system to the cloud. This was no ordinary migration. It was not a … Continued
Information Technology Services’ mission is to accelerate the University’s academic and research pursuits by providing accessible, reliable, efficient, scalable and innovative technologies.