Information Technology Services
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Service Desk to consolidate walk-in locations in late December
At the end of the semester, the ITS Service Desk will consolidate walk-in support locations. December 21, 2023, will be the last day for in-person tech support at the ITS Service Desk location on the lower level of the R.B. … Read more
4 questions about Microsoft Copilot, answered
Artificial Intelligence (AI) is one of the hottest trends of 2023, and last month, UNC began offering an institutionally scoped generative AI tool, now known as Microsoft Copilot with Data Protection. The tool was originally named Bing Chat Enterprise and … Read more
Web Professionals group relaunches
In late October, the Web Professionals group officially relaunched with its first meeting since early 2020. The virtual town hall attracted 50 attendees from across campus. Rachell Underhill, director of web and information systems for The Graduate School, is one … Read more
Eduroam eliminates Wi-Fi worries during study abroad: Two students’ experience
Wi-Fi is pretty set-it-and-forget it. When you register your device on eduroam at UNC, you can count on connecting to one of UNC’s 12,000 access points all over campus. But did you know eduroam isn’t just a Carolina network? It’s … Read more
Information Technology Services’ mission is to accelerate the University’s academic and research pursuits by providing accessible, reliable, efficient, scalable and innovative technologies.