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UNC Old Well and flowers

ITS Finance & Administration division provides financial management, human resources support and administrative services to ITS. The department handles financial planning and budgeting, human resources, benefits, parking, facilities management and facility-related security.

Finance & Administration Service Areas

Click Here for HR Forms and Documents


Accounting Services provides budgeting, cost accounting and financial statement support for ITS management. Accounting Services also develops business practices and policies that comply with federal, state and University guidelines and promote operational economies.

Administrative Services

The Administrative Services group provides ITS staff administrative services to ITS Franklin. Services include providing customer assistance to staff and visitors, handling DHL shipping, ordering supplies and stocking workrooms, assisting HR staff, taking minutes at meetings and issuing parking permits and office/building keys.


ITS Human Resources provides personnel services to ensure staff employment and payroll needs are met. Services include payroll, recruitment, leave management, development of internal policies and procedures, employee relations, ISP management and maintenance of off-campus use agreements, division listservs and the IT contact database.

ITS diversity and inclusion statement

We are committed to being a strong advocate for diversity and inclusion within the University. The University is a melting pot of students from all walks of life and as such, the operating units should reflect the customer base.

ITS continually tries to develop and retain the best qualified information technology staff available. As part of this commitment, ITS is dedicated to making sure the organization is diverse as possible. This diversity is more than just age, gender and race but now extends to cultural groups, handicaps, gender identify and languages.

We also are committed to making sure all employees feel they are welcomed within ITS and they are able to contribute in a way to reach their full potential. ITS employees should feel valuing others’ views is complementary to diversity. Diversity without inclusion is missing the mark.

Pinnacle Support Services

Pinnacle Support Services provides billing and collections support for ITS to University departments, UNC Hospitals and UNC-Chapel Hill affiliates.

University departments are billed monthly for all ITS-supported services, which include charges for local telephone service, network services, local and long distance, equipment rental, installation and other special construction charges. Monthly charges may be accessed through ConnectCarolina.

UNC Hospitals and UNC-Chapel Hill affiliates receive monthly statements for all ITS-supported services, including charges for local telephone service, network services, local and long distance, equipment rental, installation and other special construction charges.

Procurement Services

Procurement Services is responsible for the acquisition of goods and services for ITS. Our mission is to ensure that University policies and procedures are administered in order to obtain the goods necessary to support the strategic financial planning for ITS.

Software Distribution

ITS Software Distribution provides a single, centralized point of contact where information about University site licenses may be obtained. Visit for more information.

Our Team

Steve Haring
Assistant Vice Chancellor for Finance & Administration

Lisa Lipscomb
Human Resources Manager

Tracey Long
Procurement Coordinator

Dana Ward
Accountant (Centrally Funded Operations)

Greg Neville
Manager, Software Distribution