Project Theme: Improving Process and Operations

What is it? ITS is updating how University retirees access their emails. Instead of using the Outlook desktop application, retirees will now use their web browser to access their email. This change will not impact retirees’ ability to access UNC email on mobile devices. Why are we doing it? This change enhances the security of retirees’ accounts, which still have access to University information. By limiting the emails stored on personal devices, we can better… Read More about Enhanced Email Security for University Retirees.

What is the project? Exempt Professional Staff (EPS), part of EHRA, will be subject to a new Personal Leave Accrual structure.  Existing EHRA staff will be given the opportunity to opt-in to this new accrual structure or grandfathered or stay with the current vacation accrual structure.  New UNC Chapel Hill EHRA employees will automatically be placed into the new Personal Leave Accrual structure.  This program is intended to address all system and process components that… Read More about Exempt Professional Staff.

What is it?  The HIPAA Security Risk Assessment is a federally mandated evaluation of the University’s implementation of the HIPAA security rule. We will first identify any necessary risk mitigation work, and if needed establish a plan to address it.  Why are we doing it?  Under the HIPAA Security Rule, we are required to conduct an accurate and thorough analysis of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic protected… Read More about 2024 UNC HIPAA Risk Assessment.

What are we going to do? This project is focused on establishing clear and consistent rules for email aliases at the University to prevent collisions and misrouting, and to create consistency that improves the security of our IT credentials. We’ll ensure that Onyen holders receive matching email aliases without allocating them to others. Why are we doing it? Our goal is to simplify things for University staff. We’re working on reducing technical complexities related to… Read More about Email and Onyen Namespace.

What is it?  Campus units that are covered by Health Insurance Portability and Accountability Act (HIPAA) rules use a version of Zoom that ensures Private Health Information (PHI) is secure. Employees are currently assigned to this Zoom HIPAA subaccount through a manual process. This project will use Grouper to automatically assign individuals in HIPAA covered units to the appropriate Zoom configuration.  This change aligns with rules already in place in other ITS applications that define… Read More about Membership Rules for Zoom HIPAA Subaccount.

What is it?  A new policy on faculty workload reporting has prompted a review of data collection processes. ITS is working with IT leaders across the campus to create a process and mechanism for collecting and reporting faculty workload data. All applicable schools will collect and submit workload activity for their faculty members to a shared platform. Some schools already collect the required information. Other schools will need to develop processes to start collecting the… Read More about Faculty Workload Data Collection.

What are we going to do? Duo is ending support for the Traditional Prompt on March 30, 2024. This project is focused on updating the UNC applications impacted by this change by moving to Duo’s Universal Prompt or alternate solution. Why are we doing it? This project is crucial as individuals may be unable to use some applications and services where Duo is used as the Multi-Factor Authentication (MFA) tool potentially impacting their daily work,… Read More about Duo Universal Prompt Readiness Project.

What is it? ITS is currently working on a project to migrate service accounts for applications using the legacy Heimdal Kerberos authentication protocol to Active Directory (AD). Kerberos and AD are both systems that manage user credentials at UNC. Why are we doing it? The move is necessary because support for the legacy Kerberos system is fading, and it’s becoming difficult to maintain. By switching to AD, we can ensure a more sustainable and efficient… Read More about Service Account Migration.

What are we going to do? ITS Enterprise Applications is upgrading the Finance component of ConnectCarolina to the latest version of the PeopleSoft Finance software. Why are we doing it? The upgrade ensures that Connect Carolina, UNC’s instance of PeopleSoft, stays current with the latest software, incorporates new features, and leverages the latest security features provided by Oracle for PeopleSoft Finance How does this impact our UNC community? Campus users shouldn’t notice any changes to… Read More about PeopleSoft Finance Upgrade.

What are we doing? ITS Enterprise Applications is upgrading the HR and Payroll component of ConnectCarolina to the latest version of the PeopleSoft HR and Payroll software. Why are we doing it? The upgrade ensures that ConnectCarolina, UNC’s instance of PeopleSoft, stays current with the latest software, incorporates new features, and leverages the latest security features provided by Oracle for PeopleSoft HR and Payroll. How does this impact our UNC community? Campus users shouldn’t notice… Read More about PeopleSoft HR and Payroll Upgrade.

What are we going to do? Updating ConnectCarolina to enforce compliance with the IRS Accountable Plan effective January 1, 2024. This change will enforce the IRS requirements that submission of reimbursements older than 60 days are taxable.  No reimbursements will be issued if the submission is more than 180 days after the expense is incurred. Why are we doing it? The project is being implemented to ensure compliance with tax statutes relating to reimbursements. Non-compliance… Read More about Accountable Plan.

What are we going to do? ITS Enterprise Applications together with Finance is replacing the self-service supplier portal in ConnectCarolina with PaymentWorks. PaymentWorks is a cloud-based application that allows suppliers to update their own information, such as contact and banking information. Why are we doing it? Moving to PaymentWorks streamlines the onboarding process for suppliers and mitigates the risk of fraudulent supplier payments for the University. How does this impact our UNC community? This will… Read More about PaymentWorks Implementation.