Skip to main content

ITS Student Employment Opportunities


While the University is operating under reduced campus operations because of the pandemic, some student employment opportunities may be affected.

Service Desk

The ITS Service Desk is one of the first points of contacts for technological support services for students. The team provides support through phones, chat, web and walk-in services. (While the University is operating remotely during the pandemic, hours and services have been adjusted.) The Service Desk is comprised of both full-time employees and student workers, so the opportunity to train alongside professionals is offered.


  • Tech Support System – This person provides technical computer support to faculty, staff and students. Areas of support include Microsoft Windows, Mac OS operating systems, Microsoft Office Professional, various mobile devices, various email clients, internet browsers, networking and campus IT services.

All majors and backgrounds are welcome. To learn more and apply, visit the Scholarships and Student Aid work study website.


ResNET employs 50 students across campus dedicated to providing reliable on-site IT support, education and delivering new technologies, to the UNC-Chapel Hill residential community. The ResNET staff is committed to enhancing the intellectual environment to support the University’s vision.

To learn more about ResNET and its student positions, visit its website.

Digital Services

Digital Services offers central WordPress-based web development and hosting for the University.

Want to gain great experience helping make UNC websites better? ITS Digital Services has work opportunities for enrolled students in the areas of design, content migration and customer support.

Complete the Digital Services interest form to learn more about available positions, located on its website.

Information Security

The Information Security Office oversees the security of the University’s electronic information. The Information Security Office is responsible for coordinating and ensuring information security across the campus in a manner that is consistent with industry best practices and UNC-Chapel Hill compliance obligations.

In short, the Information Security Office protects the University’s information, as well as your own.

For questions about the Information Security Office and student opportunities within ISO, email

Educational Technologies

Educational Technologies provides instructional technology applications and integration to support the University’s academic mission. The division includes the following teams: Classroom Support & Learning Space Design, Educational Technologies Systems & Services, and Liaison to the Center for Faculty Excellence.


  • Classroom Hotline – The Classroom Hotline provides technical support to all general-purpose classrooms scheduled by the University Registrar’s Office. To learn more about how the Classroom Hotline operates, visit the Educational Technologies website. To apply for a student position with the Classroom Hotline, apply at the Hotline website.

Comms Student Employment Icon


ITS Communications spearheads strategic communications efforts to reach faculty, staff, students and researchers across the University community. The team creates and manages content for the ITS website, digital newsletter, social media accounts, video initiatives, quarterly reviews and more. Student workers get the chance to work on the team, expanding upon their writing skills and technical know-how. 

Open Positions:

  • Digital Communications InternJournalism students are preferred but, if you have a knack for reporting and writing online, know your way around AP style and WordPress, and are detailed-oriented and comfortable with technology, don’t hesitate to apply. Must be work-study eligible and able to work 10-15 hours per week, with flexible hours. Apply via JobX.

2020 Employee Testimonies