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Designing for safe cloud computing: A Q&A with ITS’ John Mack

The University’s Carolina Next strategic plan calls for adopting a multi-cloud systems and services strategy as a way to reduce costs and increase research flexibility. Toward that initiative to transform administrative operations via a multi-cloud strategy, ITS has been pursuing multiple initiatives to cultivate the proper use of cloud computing … Continued





ITS Student Employment: A meaningful opportunity

ITS Communications continues to provide meaningful student employment during pandemic

Student worker Anne Claire Foreman, a valued member of ITS Communications’ small team, leaves ITS next week for an internship with a Raleigh public relations firm. Foreman, who will graduate in May 2021 from the Hussman School of Journalism & Media, shares her experience working at ITS in this first-person … Continued





Help.unc.edu portal will receive a facelift

Help.unc.edu portal will receive a facelift

ITS is giving the Help.unc.edu portal a facelift. On December 3, ITS will release a new Service Catalog. What’s happening ITS created a public Service Catalog. You will no longer need to log in to see the services available within help.unc.edu. ITS updated the service category labels based on user … Continued





Cost Analysis featured

ITS conducts first study on campus networking infrastructure costs

Over the past year, the Engineering unit within ITS Communication Technologies completed a study that will help the team provide more accurate budgets to planners preparing to build or renovate buildings for campus departments. The Communication Technologies study looked at the costs of outfitting a new campus building or renovation … Continued





Improvadmin project centralizes administrative tools

ITS Identity Management project expands the centralization of tools

ITS Identity Management is releasing an updated version of its Improvadmin platform in mid-January, which includes migrating the code to a modern Java stack. Improvadmin is an interface used by the ITS Service Desk, Information Security Office and Identity Management as the primary tool to review users’ Onyen and Guest … Continued




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