Words "Comm Tech 2016-2017 highlights" with image of the Old Well

ITS Communication Technologies highlights 2016-2017 accomplishments

During its busy 2016-2017 fiscal year, ITS Communication Technologies worked on many high-profile, high-impact projects. The division finished a 3.5-year project to provide pervasive wireless on the main campus, upgraded network coverage in 45 buildings and boosted Wi-Fi in the residence halls. Communication Technologies also continued to build upon critical … Continued





Words ITS US&E 2016-2017 highlights and an image of the Old Well

US&E highlights 2016-2017 accomplishments

During the 2016-2017 fiscal year, ITS User Support & Engagement provided substantial support to the migration to Office 365, continued to grow use of the Adobe Creative Cloud and Lynda.com services, created a new service catalog and gained Dell repair certification. Please keep reading for details about these accomplishments and … Continued





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Frances Dykstra: Changes coming to ConnectCarolina

In this post, Frances Dykstra, Assistant Vice Chancellor for ITS Enterprise Applications, discusses the ConnectCarolina Enterprise Resource Planning (ERP) system and the expected ConnectCarolina changes during the 2017-2018 fiscal year. ConnectCarolina provides the University and UNC General Administration with an integrated system to support effective business processes for Student Administration, … Continued





Paul Jones headhshot 2017

Research Computing takes on work with digital archive ibiblio

As part of a new partnership between ITS and the School of Information and Library Science, ITS Research Computing has begun provisioning and managing the infrastructure of digital archive ibiblio. ITS Research Computing took on this work with ibiblio.org in May. People all over the world take advantage of ibiblio’s … Continued





"Network Coverage: Upgraded 45 buildings"; words overlay image of Old Well

ITS upgrades network coverage in 45 buildings

During the 2016-2017 fiscal year, ITS Communication Technologies was able to completely upgrade network coverage in 45 buildings without sacrificing day-to-day network operations and support, bringing the campus network coverage up to more than 300 buildings. This was possible because of a clearly defined life-cycle refresh budget. In 2012, ITS … Continued




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