Sharron Bouquin, Mechelle Clayton and Anita Collins enjoy a lighthearted moment at ITS Manning

Longtime ITS manager provides key leadership to audits

Internal and external audits are an important part of a continuous IT improvement cycle and successfully completing an audit is always a celebrated milestone. During the fiscal year, an ITS project team and many staff members across the organization contributed substantial time and effort to support the North Carolina Office … Continued





Assistance at SASB North: Service Desk offers appointments

Service Desk offers appointments at SASB North

The ITS Service Desk now takes appointments at the SASB North location. On October 21, the Service Desk launched a pilot program to accept appointments at SASB North for students, faculty, staff, retirees and anyone else associated with UNC-Chapel Hill who needs tech support. The SASB North location offers all … Continued





ITS' Phil Daquila presents to UNC Webmasters group

ITS supports digital accessibility team

UNC-Chapel Hill is committed to providing a welcoming and inclusive environment that includes making its digital resources and services accessible to all users. The University’s goal is to provide proactive compliance with obligations under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. To … Continued





Phind the phish poster with pineapples

‘Phind the phish’ posters continue to capture attention

As October’s National Cyber Security Awareness Month comes to a close, we thought it appropriate to share this story, which first appeared in the 2017-2018 ITS Annual Report. Other information security posters have come and gone at UNC-Chapel Hill, but the phishing awareness posters that Yale University’s Patrick Lynch shared … Continued





Speaker presents to audience at User Conference

Participants appreciate connecting at ConnectCarolina User Conference

“Making the Connections” was not just the theme of the 2018 ConnectCarolina User Conference, it proved to be the aspect participants found most meaningful. As Payroll Director Walter Miller said, “The ConnectCarolina User Conference was an immensely valuable time to connect with colleagues who I don’t always see and to … Continued




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