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  • EXECUTIVE SPONSOR(S): Rachel St Clair
  • DEPT OR DIVISION: ITS Data and Reporting Environments and Application Middleware
  • PROJECT OWNER:  Patrick Casey
  • STATUS: In Progress
  • Project Theme: Building Capability

What is it?

ITS is transitioning from running Atlassian Confluence and Jira on-premises to the cloud-hosted versions. Confluence is a widely used collaboration tool for managing technical documentation in a wiki format, while Jira is used for project management across various divisions within the organization.

To make things simpler and more reliable, we are also switching to Microsoft’s tools called Azure Active Directory (AAD) and Microsoft Authenticator for accessing Confluence and Jira. This is the same login page we use for Office 365.

Why are we doing it?

Atlassian the company that makes Confluence and Jira is ending support for their on-premises service. As of February 2024, they will no longer offer technical support, security updates, or bug fixes for critical vulnerabilities.

Switching to Microsoft Azure Active Directory (AAD) will enable people to still login into our Confluence/Jira Products even if there’s a problem with our campus services.

How does it impact our UNC Community?

IT Groups and Users of Confluence and Jira

IT groups and individuals that use Confluence and Jira will need to verify their data has been migrated from the on-premises to the cloud correctly. ITS will be communicating directly with the groups and individual users that use Confluence and Jira.

When is this happening?

This project is underway, and we expect to make the change on May 6, 2023.

Where can I find more information?