Locations and hours

ITS has two main office locations and occupies space in the Undergrad Library and at several other locations on and off campus.

ITS Manning Building UNC-Chapel HillContact Information
211 Manning Drive
Campus Box 3420
Phone: 919-962-1212
Fax: 919-445-4545

ITS Manning is open from 8 a.m. to 5 p.m. Monday through Friday.

After-hours help is available by calling 919-962-HELP.

Because there are a limited number of parking spaces available in the ITS Manning lot, parking should be arranged prior to visits. If an ITS Manning parking space is not available, visitors can park in the UNC Hospitals Dogwood Parking Deck, located across Manning Drive from UNC Hospitals, for $1/hour.

Bus stops for most Chapel Hill Transit routes are located in front of UNC Hospitals, which is next to ITS Manning. Bus service is free.

About ITS Manning

Centrally located next to UNC Hospitals on Manning Drive, ITS Manning provides office space for about 125 full-time staff members. The 100,000-square-foot building supports ITS administrative functions, Information Security, the ITS Operations Center and the data center, ConnectCarolina staff, campus research computing and the CIO office. ITS Manning also houses an 11,000-square-foot machine room that supports critical campus operations.


franklinContact Information
440 West Franklin Street
Campus Box 1150
Phone: 919-445-8080
Fax: 919-445-9486

ITS Franklin is open from 8 a.m. to 5 p.m. Monday through Friday.

After-hours help is available by calling 919-962-HELP.

Town parking is available in several public lots on Franklin Street as well as in on-street metered spaces.

Bus stops for the F and J Chapel Hill Transit routes are located directly in front of the building. Bus service is free.

Building Information
Renovated in 2005, ITS Franklin was the first Information Technology Services building to be completed as a part of its new facilities initiative. Located in downtown Chapel Hill at 440 West Franklin St., ITS Franklin provides workspace for about 150 full-time staff members. The 45,000-square-foot building contains a machine room of nearly 5,000 square feet. To the east of the building, the University provides the public with a park connecting Franklin and Rosemary streets during office hours.


The ITS Response Center provides in-person technical support to the UNC-Chapel Hill computing community at two locations:

ITS Response Center (ITRC) at the R. B. House Undergraduate Library basement.

ITS Response Center (ITRC) at the Student Academic and Services Building North first floor.

Giles Horney

A UNC-Chapel Hill Facilities building, the Giles Horney building provides space for ITS warehousing operations for telecommunications and computer repair.

Peabody Hall

The ITS Classroom Hotline staff occupies a suite at Peabody Hall.

Carolina Crossings

ITS operates a small office at Carolina Crossings, located south of Farrington Road near the intersection of Interstate 40 and Highway 54.