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Locations

ITS has one main office location, ITS Franklin, and occupies space in the R.B. House Undergraduate Library, 211 Manning and Giles Horney.

ITS Franklin

A view of ITS Franklin from the street. It's a long two-story brick building with a flat facade. Ramps and stairs lead to the front door

 

Contact information

440 West Franklin Street
Campus Box 1150
Phone: 919-962-1212
Fax: 919-445-0039

Parking

Town parking is available in several public lots on Franklin Street as well as in on-street metered spaces.

Bus stops for the F and J Chapel Hill Transit routes are located directly in front of the building. Bus service is free.

Building information

Located in downtown Chapel Hill at 440 West Franklin St., ITS Franklin provides workspace and meeting rooms for ITS staff. The 45,000-square-foot building contains a machine room of nearly 5,000 square feet.

The building is not open for general access.

Delivery information

Items for delivery should be addressed to:

[ITS Representative] Information Technology Services
UNC-Chapel Hill
ITS Franklin
440 West Franklin Street
Chapel Hill, NC 27599-1150

ITS Franklin front desk staff sign for deliveries. No after-hours deliveries are accepted. To reach the front desk for more information, please call 919-962-1212.

Large-scale items should be delivered to the loading dock at the back of the building between 8 a.m. and 5 p.m.

Other ITS locations

ITS Service Desk in the Frank Porter Graham Student Union provides technical support to the UNC-Chapel Hill community.

A UNC-Chapel Hill Facilities building, the Giles Horney building provides space for ITS warehousing operations for telecommunications and computer repair. This building is not open for general access.

Some ITS units, including the Computer Repair Center and Classroom Hotline, perform non-client-facing work in the R.B. House Undergraduate Library.

ITS maintains a data center at 211 Manning Drive, previously ITS Manning.