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  • PaymentWorks Implementation

    What are we going to do? ITS Enterprise Applications together with Finance is replacing the self-service supplier portal in ConnectCarolina with PaymentWorks. PaymentWorks is a cloud-based application that allows suppliers to update their own information, such as contact and banking information. Why are we doing it? Moving to PaymentWorks streamlines the onboarding process for suppliers and mitigates the risk of fraudulent supplier payments for the University. How does this impact our UNC community? This will… Read More about PaymentWorks Implementation.

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  • PeopleSoft Finance Upgrade

    What are we going to do? ITS Enterprise Applications is upgrading the Finance component of ConnectCarolina to the latest version of the PeopleSoft Finance software. Why are we doing it? The upgrade ensures that Connect Carolina, UNC’s instance of PeopleSoft, stays current with the latest software, incorporates new features, and leverages the latest security features provided by Oracle for PeopleSoft Finance How does this impact our UNC community? Campus users shouldn’t notice any changes to… Read More about PeopleSoft Finance Upgrade.

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  • PeopleSoft HR and Payroll Upgrade

    What are we doing? ITS Enterprise Applications is upgrading the HR and Payroll component of ConnectCarolina to the latest version of the PeopleSoft HR and Payroll software. Why are we doing it? The upgrade ensures that ConnectCarolina, UNC’s instance of PeopleSoft, stays current with the latest software, incorporates new features, and leverages the latest security features provided by Oracle for PeopleSoft HR and Payroll. How does this impact our UNC community? Campus users shouldn’t notice… Read More about PeopleSoft HR and Payroll Upgrade.

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  • Secure Research Space (SRW)

    What is it? The Secure Research Workspace is a secure virtual desktop for collaboration and storing sensitive information related to research studies, like patient or clinical trial data. The goal of this project is to establish a re-imagined and successful version of the Secure Research Workspace (SRW). The project will include a 3rd party assessment of the existing platform, a new infrastructure design, as well as a new compliance package, and 3rd party assessment of… Read More about Secure Research Space (SRW).

    Active, Key Project
  • Security Policy Updates

    What is it?  The project centers on revising and updating policy, starting with the changes that will affect the security team the most. The first standard to be updated will be the Information Security Controls Standard.   Why are we doing it?  Policy is the starting and ending point of a security program. To implement a security program that ensures UNC utilizes technology both safely and responsibly, there needs to be updates to policy first. … Read More about Security Policy Updates.

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  • Security Program Revision

    What is it?  We’re making changes to the current information security guidance and processes on campus.  Why are we doing it?  To further ensure that UNC can utilize technology safely and responsibly, the university must meet regulatory, statutory and legal compliance obligations, as well as societal expectations about appropriate management of data that’s in the university’s custody.  How does this impact our UNC community?  Faculty and Students  All UNC-Chapel Hill faculty, staff, students, and campus… Read More about Security Program Revision.

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  • Service Account Migration

    What is it? ITS is currently working on a project to migrate service accounts for applications using the legacy Heimdal Kerberos authentication protocol to Active Directory (AD). Kerberos and AD are both systems that manage user credentials at UNC. Why are we doing it? The move is necessary because support for the legacy Kerberos system is fading, and it’s becoming difficult to maintain. By switching to AD, we can ensure a more sustainable and efficient… Read More about Service Account Migration.

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  • TIM System Update

    What is it? We are updating the University’s time reporting and accruals system, TIM (Time Information Management). TIM is the University’s branding for “Workforce Central,” a product made by the company UKG. The TIM System Update project will replace Workforce Central with “Data Dimensions,” another product by UKG with similar or better features. Why are we doing it? UKG is ending support for the Workforce Central product. The vendor is providing support to UNC to… Read More about TIM System Update.

    Active, Key Project
  • UNC Customer Support Tool – Implement TeamDynamix & Close ServiceNow Contract

    What is it? UNC has selected a new Customer Support Tool to replace ServiceNow.  This phase of the project will include implementing TeamDynamix and closing out the ServiceNow platform and contract.  Why are we doing it? The current ITS contract with ServiceNow expires in September 2024.  During the RFP phase of the project in 2023, the RFP committee selected TeamDynamix to replace ServiceNow, as it meets the following needs:  Fits our campus community better.  Enhances the experience… Read More about UNC Customer Support Tool – Implement TeamDynamix & Close ServiceNow Contract.

    Active, Key Project