Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

When first-year students moved into Cobb, Ehringhaus and Craige dorms in mid-August, few likely gave their strong, stable wireless connection a second thought. The students expected it, just like water and electricity. “I just kind of assumed the Wi-Fi would … Read more

On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more

Mechelle Clayton has been named Assistant Vice Chancellor for ITS Enterprise Applications, effective October 1. She has served as Interim Assistant Vice Chancellor for Enterprise Applications since October 2019. Clayton was chosen for the permanent position following a national search. … Read more

There is a running joke that tech people always work in basements, so when the ITS Service Desk staff were told they would be moving from the lower level of one library to that of another, it seems unlikely it … Read more

When UNC CAUSE returns in a few weeks to its first full in-person event since 2019, ITS will have a strong showing among the conference speakers. Seven ITS staff members and three people who worked for the department in recent … Read more

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Read more

What do you see when you log in to ConnectCarolina? The answer depends, in part, on your role at the University.  You may see only information about you, like your paycheck and benefits information. Others at the University may need … Read more

The first line of the newest ITS Networking biannual report, chronicling the work done in the first half of 2022, sums it up: “projects, projects and more projects.” Ryan Turner, interim Director of Networking, said of the last six months, … Read more

Dave Scott joined ITS as Managed Desktop Services (MDS) Manager on May 31. We checked in with him to see how his first months on the job are going. What have you and your team been working on?  The MDS … Read more

Customer case study  Earlier this year, a collaboration between three members of the UNC-Chapel Hill Department of Chemistry and ITS Research Computing yielded interesting publishable findings. Pedro de Jesús Cruz, now Senior Research Scientist at Merck, was a Ph.D. candidate, … Read more

Cybersecurity podcast Data@Rest released its fifth season on May 13. It is available on podcast apps such as Spotify and Apple Podcasts, as well as the web.  The Information Security Office launched Data@Rest in 2019 as a collaboration between Michael … Read more