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When UNC CAUSE returns in a few weeks to its first full in-person event since 2019, ITS will have a strong showing among the conference speakers.

Seven ITS staff members and three people who worked for the department in recent years will present at the 2022 UNC CAUSE, October 3-5, at the Sheraton Charlotte Hotel in Charlotte.

Danny Nguyen headshot outdoors
Danny Nguyen

Conference organizers for UNC CAUSE, which is shorthand for College and University System Exchange, anticipate the turnout to be on par with previous years. The 2019 conference, the last one held in-person since the COVID-19 pandemic started, drew nearly 500 attendees from across the UNC system, from various IT professions and backgrounds.

Speakers from ITS

Conference speakers from ITS are Danny Nguyen, who is going above and beyond with three presentations; Chelsea Porter and Kat Moore of the Digital Accessibility Office; Jackie Treschl from Change Management; Brenda Carpen of Project Portfolio & Change Management; Rachel St. Clair of Data Reporting Environments & Application Middleware; and Michael Williams of the Information Security Office.

Supply chain, business continuity and exams

For his three presentations, Nguyen of Infrastructure & Operations will discuss:

  • how the ITS Materials Management and Logistics (MM&L) team implemented best practices and risk mitigation for global supply chain disruptions to essential voice and networking equipment and supplies
  • how to mitigate risks with business continuity when employees leave and how to capture essential duties and responsibilities prior to their departure
  • how to best prepare for certification exams

Variety of topics

Kat Moore and Chelsea Porter pose together in front of shrubbery
Kat Moore and Chelsea Porter in 2020

For their session on the first day of the conference, Porter and Moore will guide attendees through how the Digital Accessibility Office (DAO) in 2019 constructed its training program to lay the foundation of best practices on campus, revamped the structure when the pandemic began, and what’s next for the program.

On the second day of the conference, Treschl will lead an interactive session on ways to make your implementations go more smoothly on the people side.

Meanwhile, Carpen, who leads the Project Portfolio & Change Management team, will serve on an IT project management panel that will discuss how to create a project management office.

On the first day, St. Clair is one of two speakers for the Data Warehousing & Analytics SIG. SIG is short for special interest group.

Former ITS’ers join lineup

On the last day of the conference, Williams is presenting with Charlie Mewshaw, his former ISO teammate and still frequent collaborator on information security and other ventures. Mewshaw left ITS in March to become Fayetteville State University’s Chief Information Security Officer. Williams and Mewshaw will discuss whether the zero trust framework can and should be used in higher education.

As for the other two former ITS’ers speaking at UNC CAUSE, Jonathan Davis, now representing vendor Juniper Networks, will talk about creating a great Wi-Fi experience, and Damon Armour of NC State University and other presenters will discuss capitalizing on use of the ServiceNow Configuration Management Database.

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