On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more

The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more

Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Read more

In its multi-year project to migrate the University’s phone service to AT&T from Verizon, ITS completed its sixth and largest port on September 9. In this batch, the ITS project team migrated 5,828 phones across 55 buildings and 14 divisions.  … Read more

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Read more

You probably already know that UNC-Chapel Hill’s primary Wi-Fi network is eduroam, but how much do you know about eduroam or the other two Wi-Fi networks at UNC? 1. How do you pronounce eduroam? Say the “edu” like “education.” That’s … Read more

The first line of the newest ITS Networking biannual report, chronicling the work done in the first half of 2022, sums it up: “projects, projects and more projects.” Ryan Turner, interim Director of Networking, said of the last six months, … Read more

Customer case study  Earlier this year, a collaboration between three members of the UNC-Chapel Hill Department of Chemistry and ITS Research Computing yielded interesting publishable findings. Pedro de Jesús Cruz, now Senior Research Scientist at Merck, was a Ph.D. candidate, … Read more

FindTime  Finding a time to meet that works for everyone is always a challenge. You’ve probably answered a meeting poll in the past, but did you know there’s one integrated with Outlook? And that it has extra features, like automatically … Read more

On August 1, ITS will retire its exam scanning service, Digital Desk, marking the end of an era for centralized bubble sheet scanning.   The history of exam scanning at UNC-Chapel Hill has murky origins, but since at least the 1930s, … Read more

June 16 marked another successful digital accessibility conference co-organized by the Digital Accessibility Office (DAO), a unit of ITS.   The NC Higher Ed Accessibility Collaborative, a group of accessibility advocates from UNC system schools, organized the free conference for a … Read more

1. Have fun  We use Zoom for more than just meetings — holiday parties, birthdays, happy hours and team building sessions give us opportunities to have fun with our colleagues. In the early days, virtual backgrounds were the only way … Read more