The Digital Accessibility Office at UNC-Chapel Hill is collaborating with the North Carolina Higher Education Digital Accessibility Collaborative to facilitate a free virtual conference on digital accessibility on June 16. The conference, titled Join the Journey, will be held on … Read more

There’s a lot to do before you head out of town and it’s a good idea to incorporate some digital housekeeping into your planning.  Install updates Make sure software and devices are up to date. Not only does this help … Read more

This is the third in an occasional series of profiles of Carolina’s IT professionals who serve as liaisons in the Information Security Liaison (ISL) program, led by the Information Security Office within ITS.  Mark Ingram Position: Infrastructure and Technical Support … Read more

Duo is one of the multi-factor authentication tools that the University uses to keep our systems safe and stay ahead of security threats. After you log in with your Onyen and password, Duo prompts you to authenticate using a second … Read more

When the Digital Accessibility Office (DAO) launched in 2019, one of its primary goals was to build awareness of digital accessibility across campus. It was a challenge for a small team at a large University — only four staff to … Read more

If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Read more

ITS has decommissioned the platform that the University used for more than two decades for such cornerstone applications as processing help and computer repair tickets. Carolina had used the BMC Remedy platform since 1998. The ITS Service Management Platform Team … Read more