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Reregister devices with eduroam before January 23, 2025

May 28, 2024

To maintain uninterrupted Wi-Fi access, ITS encourages students, faculty and staff to take a few minutes and reregister devices with eduroam before January 23, 2025. Registering with eduroam takes minutes, adds benefits ITS recommends that all students, faculty and staff … Read more

3 end of semester tech tips

May 1, 2024

The end of the semester is always a busy time — doubly so when it’s also the end of the academic year. Students are graduating, instructors are wrapping up their courses, staff are finalizing the fiscal year and everyone is … Read more

Go green! Reduce, reuse and recycle your tech

April 22, 2024

This Earth Day, think about how you can reduce, reuse and recycle your tech. The tech we use impacts the environment throughout its entire lifecycle, but you can do a few things to make your environmental footprint a little smaller. … Read more

ITS to roll out new customer support tool this summer 

April 1, 2024

ITS is preparing to move the University’s customer support tool from ServiceNow to TeamDynamix. The target is to switch platforms this summer. ITS deployed ServiceNow in 2019 as a full-service replacement for ticketing system Remedy, which ITS fully decommissioned in … Read more

Women in IT spotlight: Yifei Lou

March 28, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more

3 tips to get started with AI

March 27, 2024

Want to get started with AI? You’re not alone! According to LinkedIn Learning’s 2024 Workplace Learning Report, 80% of people want to learn to use generative AI. ITS provides LinkedIn Learning free to students, faculty and staff. To begin, simply … Read more