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Meet the Information Security Liaison: Mark Ingram

May 12, 2022

This is the third in an occasional series of profiles of Carolina’s IT professionals who serve as liaisons in the Information Security Liaison (ISL) program, led by the Information Security Office within ITS.  Mark Ingram Position: Infrastructure and Technical Support … Continued

Think Green IT for Earth Day

April 20, 2022

If Earth Day has you “thinking green,” don’t forget about technology.   It’s easy to see how working from home reduces our personal environmental footprint, whether that’s by commuting less and burning fewer fossil fuels, using fewer dry-cleaning services or by … Continued

ITS retires Remedy after 22 years of use

April 18, 2022

ITS has decommissioned the platform that the University used for more than two decades for such cornerstone applications as processing help and computer repair tickets. Carolina had used the BMC Remedy platform since 1998. The ITS Service Management Platform Team … Continued