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Go green! Reduce, reuse and recycle your tech

April 22, 2024

This Earth Day, think about how you can reduce, reuse and recycle your tech. The tech we use impacts the environment throughout its entire lifecycle, but you can do a few things to make your environmental footprint a little smaller. … Read more

ITS to roll out new customer support tool this summer 

April 1, 2024

ITS is preparing to move the University’s customer support tool from ServiceNow to TeamDynamix. The target is to switch platforms this summer. ITS deployed ServiceNow in 2019 as a full-service replacement for ticketing system Remedy, which ITS fully decommissioned in … Read more

Women in IT spotlight: Yifei Lou

March 28, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more

3 tips to get started with AI

March 27, 2024

Want to get started with AI? You’re not alone! According to LinkedIn Learning’s 2024 Workplace Learning Report, 80% of people want to learn to use generative AI. ITS provides LinkedIn Learning free to students, faculty and staff. To begin, simply … Read more

Women in IT spotlight: Sarah Haddix

March 26, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more

Duo updates to ConnectCarolina and Virtual Private Network

March 22, 2024

Services changing Over the next few weeks, ITS will implement updates to the following services: ConnectCarolina (Human Resources and Student Administration), March 25 Virtual Private Network (VPN), April 10 ITS completed updates to Duo device registration on February 27 and … Read more

Women in IT spotlight: Sally Schinske

March 21, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more

Women in IT spotlight: Liezl Mae Fos

March 19, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more

Women in IT spotlight: Cindy Reifsnider

March 14, 2024

March is Women’s History Month and ITS is celebrating by highlighting Carolina women in technology. All month long, ITS News will share profiles and Q&As to share the breadth and diversity of the Tar Heel women-in-IT experience. For the full … Read more