More than 65 people attended the UNC Project and Change Management Community of Practice virtual conference on November 4. This was the first conference for the Community of Practice, which formed last year. Brenda Carpen, conference creator and founder of … Read more

The 2022 EDUCAUSE Annual Conference, held in Denver in late October, featured two presentations by ITS staff members, Kate Hash, Assistant Vice Chancellor for Customer Experience & Engagement, and Chelsea Porter, interim Head of Digital Accessibility. EDUCASE is “the largest … Read more

In this post within our occasional Meet the ITS team series, we showcase ITS’ PeopleSoft and Database Administration team.  PeopleSoft and Database Administration is one of three teams within the Data Reporting Environments & Application Middleware (DREAM) division of ITS. … Read more

This piece showcasing ITS’ Middleware team is the first in an occasional Meet the Team series.  Middleware is one of three teams within the Data Reporting Environments & Application Middleware (DREAM) division of ITS. The other teams within DREAM are Middleware, PeopleSoft and … Read more

This week 10 ITS employees will present at the SEARUG (Southeast Regional Higher Education Users Group) Alliance conference in Raleigh. Of those, nine staffers are from ITS Enterprise Applications and one staff member is from ITS’ Change Management team, which … Read more

Whether it’s reading a syllabus on Canvas, going to office hours on Zoom or writing an essay on Microsoft Word, UNC-Chapel Hill students use technology every day. They have many questions and need troubleshooting help for all that technology. Providing … Read more

When first-year students moved into Cobb, Ehringhaus and Craige dorms in mid-August, few likely gave their strong, stable wireless connection a second thought. The students expected it, just like water and electricity. “I just kind of assumed the Wi-Fi would … Read more

On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more

Mechelle Clayton has been named Assistant Vice Chancellor for ITS Enterprise Applications, effective October 1. She has served as Interim Assistant Vice Chancellor for Enterprise Applications since October 2019. Clayton was chosen for the permanent position following a national search. … Read more

There is a running joke that tech people always work in basements, so when the ITS Service Desk staff were told they would be moving from the lower level of one library to that of another, it seems unlikely it … Read more

When UNC CAUSE returns in a few weeks to its first full in-person event since 2019, ITS will have a strong showing among the conference speakers. Seven ITS staff members and three people who worked for the department in recent … Read more

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Read more