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Carolina’s IT professionals honored for achievements

October 26, 2016

Three teams and seven individual members of UNC-Chapel Hill’s information technology community have earned recognition for their professional achievements over the past year. The recipients of Carolina’s IT Awards were announced on Friday, October 14, at the CTC Retreat and … Read more

ITS showcases accomplishments in annual report

October 17, 2016

With the release of its 2015-2016 annual report, UNC-Chapel Hill Information Technology Services is pleased to share the organization’s accomplishments over the last academic year and highlight the services performed by its dedicated and talented staff. Every fall ITS publishes … Read more

How to reduce your risk when using debit and credit cards

October 10, 2016

In a guest post for National Cyber Security Awareness Month, Dan McLamb, IT Security Specialist at Information Technology Services, discusses ways to reduce your risk when using debit and credit cards. The following guidance is intended for general security awareness, … Read more

Cyber Security Awareness Month promotes safety

October 3, 2016

All this month during National Cyber Security Awareness Month (NCSAM), ITS News will share tips, resources and insights on ways to protect yourself online. In addition to providing information to empower individual consumers to be safer and more secure online, … Read more

2-Step Verification launching on October 5

September 22, 2016

On October 5, UNC-Chapel Hill will implement 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement … Read more

Adobe Creative Cloud launches for students

September 19, 2016

Software suite also available for instructional faculty and staff UNC-Chapel Hill is excited to announce that, beginning today, Monday, September 19, Adobe Creative Cloud licenses are available to all students and to 2,000 instructional faculty and staff. To acquire a … Read more

ITS helps parents at summer orientations too

September 7, 2016

Throughout the summer–weeks and even months before the start of Fall semester, Information Technology Services Service Desk staffers were equipping parents and students with knowledge about the laptops and tech services available to them through the University. From the ITS … Read more

ITS launches students on their Carolina laptops

August 17, 2016

As the campus bustle resumes following summer break, thousands of UNC-Chapel Hill students are good to go with laptops newly purchased from the University and with mobile devices recently connected to Carolina’s wireless network. ITS serves 3,000 first-year students during … Read more

Enhancements make printing map mobile friendly

August 16, 2016

Through collaboration between ITS Teaching & Learning and ITS Digital Services, UNC-Chapel Hill Information Technology Services launched a mobile-friendly map of campus printers in CarolinaGO, the University’s official mobile app, in November 2015. The new map provides a better experience … Read more

A Q&A with Carolina’s Chief Privacy Officer

August 8, 2016

Micki Jernigan, Carolina’s Chief Privacy Officer since January, explains what the Institutional Privacy Office does, why it is important to the University and what she enjoys about the job.      What is the Institutional Privacy Office?    The Institutional … Read more

Local school districts and CRC benefit from partnership

July 15, 2016

The ITS Computer Repair Center (CRC) repairs 250 Lenovo and Apple laptops per month collectively for two local school districts in an arrangement that began in 2013. By partnering with the highly-rated ITS Computer Repair Center, Chapel Hill-Carrboro City Schools … Read more

Alert Carolina system improved

July 5, 2016

In late June, UNC-Chapel Hill Information Technology Services, Campus Safety & Risk Management, and Communications and Public Affairs implemented significant enhancements that streamlined and automated more of the Alert Carolina Emergency Notification System. Improvements enable faster activation With a project … Read more