To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. In this post, ITS Identity Management Manager Celeste Copeland explains SOA, also known as The Person Services. … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses the Grouper groups-management tool, its use, reasons for its growth and its future. This post is part of a continuing series about ITS Identity Management. What is Grouper? Grouper is … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Read more

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Read more

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Read more

Workers and workplaces are really good at creating lots of files and folders, but most organizations provide little–if any–training or guidance on how to keep all those digital and paper files from amassing into an unwieldy problem. Sure, the cost … Read more

Meet the Service Owner: Liam Greenwood Title: IT Manager of Advanced Computing Infrastructure for ITS Research Computing After eight years of working for ITS Infrastructure & Operations, Greenwood left the division in January to take on a new role within … Read more

This month Carolina Technology Consultants (CTC) selected Paul Lamontagne to serve as the organization’s 2017-2018 president. Lamontagne, who has worked for UNC-Chapel Hill for eight years, is the Audio Video Technician for the College of Arts & Sciences (OASIS). His … Read more

Carolina Computing Initiative (CCI) has unveiled the Spring 2017 computer lineup. Under the new CCI contract with Lenovo, this newest generation of computers is discounted more than ever before and includes significant upgrades. For the first time, all CCI computer … Read more

On Wednesday, March 29, the ITS ConnectCarolina Student Administration team worked with the Admissions Office to release more than 18,000 decisions for first-year applicants. This was an overall increase in first-year applications of nearly 14 percent, so the competition was … Read more

In this Q&A, ITS Middleware Services Manager Patrick Casey talks about Splunk–what it is, why ITS uses it and where UNC-Chapel Hill is headed in its use of the system. This Q&A is the fourth post in a Getting to … Read more

In this third post within our Getting to Know series about ITS Middleware Services, learn about important changes to Middleware’s Carolina CloudApps platform. The series launched with Middleware Services Manager Patrick Casey, in a Q&A, explaining what Middleware is, why … Read more