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Oracle upgrade will advance automation

July 7, 2020

This summer, ITS is starting to upgrade the University’s Oracle software to a newer version. The upgrade, which ITS Infrastructure & Operations expect to complete by November, will monumentally change the way ITS configures the infrastructure of Carolina’s databases. With … Continued

ITS helps introduce a new app for scheduling events and rooms

June 29, 2020

This summer, ITS Enterprise Applications and groups across campus will roll out a mobile-friendly scheduling application that enables users to check room availability and schedule events. The new tool, 25Live, is from CollegeNET, an Oregon-based maker of web-based on-demand technologies … Continued

Computer Repair Center resumes operations

June 23, 2020

The Computer Repair Center was one of the first ITS groups to return to working from University buildings. On June 1, the CRC resumed operations from its main CRC repair shop located in the Facilities Services building on Airport Drive. … Continued

ITS and UNC Health improve institutional Wi-Fi mobility

June 19, 2020

ITS Communication Technologies and UNC Health are improving institutional mobility. CommTech has brought UNC Health’s Skynet wireless network to virtually all of the UNC School of Medicine. UNC Health, meanwhile, has deployed UNC-Chapel Hill’s eduroam network to most spaces within … Continued

Enterprise Applications adapts quickly amid pandemic

June 2, 2020

ITS Enterprise Applications team members have quickly adapted to support the University’s ever-changing needs during the COVID-19 pandemic. Enterprise Applications is in one respect doing what it knows well — supporting campus entities’ requirements for information and analysis from ConnectCarolina, … Continued

Innovative network analyst retires after 30 years

May 26, 2020

After more than 30 years of state service, Hiawatha Demby, Applications Analyst with ITS Communication Technologies, will retire at the end of May. During his time at UNC-Chapel Hill, Demby worked for several departments, saw campus technology support offices evolve … Continued

Digital Services will move WordPress to the cloud

May 22, 2020

This summer ITS Digital Services will move the web.unc.edu WordPress network to the cloud while also making some big changes to improve accessibility and branding. Web.unc.edu is a self-service network on which anyone with an Onyen can create a professional-looking … Continued

Digital Accessibility Office supports remote operations

May 21, 2020

UNC-Chapel Hill has been relying heavily upon the Digital Accessibility Office to support campus community members as they teach, learn and work primarily online amid the pandemic. Early on, the Digital Accessibility Office (DAO) team members quickly retooled their operations to … Continued