The 2022 EDUCAUSE Annual Conference, held in Denver in late October, featured two presentations by ITS staff members, Kate Hash, Assistant Vice Chancellor for Customer Experience & Engagement, and Chelsea Porter, interim Head of Digital Accessibility. EDUCASE is “the largest … Read more

Careers in IT are booming and the career path for people in IT isn’t always a straight line. Sometimes, starting your career is about being open to opportunities. ITS staff members Alex Tocchi, Alison Campbell and Jason Cross all stumbled … Read more

In the first article in this two-part series, we explored the industry-wide move to a passwordless system. In this article, we’ll look at a future without passwords for UNC-Chapel Hill. October is Cybersecurity Awareness Month. All month long, ITS News … Read more

October is Cybersecurity Awareness Month. All month long, ITS News will highlight this year’s theme: See yourself in cyber. In this article, seeing yourself in cyber means understanding the cat and mouse game of cybersecurity and how you fit into … Read more

October is Cybersecurity Awareness Month. In this guest post, Drew Trumbull, Incident Response Team Lead with the Information Security Office, shares how malicious actors find ways around strong security measures. All month long, ITS News will highlight this year’s theme: … Read more

October is Cybersecurity Awareness Month. In this guest post, Jared Perdue, Information Security Specialist with the Information Security Office, shares how you can boost your mobile security. All month long, ITS News will highlight this year’s theme: See yourself in cyber. … Read more

October is Cybersecurity Awareness Month. All month long, ITS News will highlight this year’s theme: See yourself in cyber. In this article, seeing yourself in cyber means seeing the possibilities for careers in cybersecurity. To learn more about other ways … Read more

On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more

The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more

Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Read more

In its multi-year project to migrate the University’s phone service to AT&T from Verizon, ITS completed its sixth and largest port on September 9. In this batch, the ITS project team migrated 5,828 phones across 55 buildings and 14 divisions.  … Read more

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Read more