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Need tech help? It’s as easy as ABC

January 17, 2024

At some point in your journey at Carolina, you’ll probably need tech help or have a question about technology. Whether you’re having issues printing, connecting to campus Wi-Fi, have questions about software or tech services at UNC or think your … Read more

ConnectCarolina refresh coming January 4

January 3, 2024

Beginning January 4, ConnectCarolina will have a new look with a visually refreshed landing page at connectcarolina.unc.edu. The overall ConnectCarolina experience will remain the same. Three ITS teams collaborated to bring the new landing page to campus. Enterprise Applications, which … Read more

New year, fresh start with these 3 tech tips

January 2, 2024

The new year is an opportunity for a fresh start in all aspects of your life, including technology. For you, a fresh start may be learning new tools to improve your work, making healthy (tech) habits or starting off with … Read more

4 questions about Microsoft Copilot, answered

December 1, 2023

Artificial Intelligence (AI) is one of the hottest trends of 2023, and last month, UNC began offering an institutionally scoped generative AI tool, now known as Microsoft Copilot with Data Protection. The tool was originally named Bing Chat Enterprise and … Read more

Web Professionals group relaunches

November 22, 2023

In late October, the Web Professionals group officially relaunched with its first meeting since early 2020. The virtual town hall attracted 50 attendees from across campus. Rachell Underhill, director of web and information systems for The Graduate School, is one … Read more

Bing Chat Enterprise AI tool available for faculty and staff

November 7, 2023

Beginning tomorrow, November 8, UNC faculty and staff will have access to a new enterprise AI tool — Bing Chat Enterprise. Microsoft Bing Chat Enterprise is an institutionally-scoped version of Bing Chat, an AI-powered assistant. Bing Chat Enterprise is a … Read more

Is your multi-factor authentication phish resistant? 

October 23, 2023

October is Cybersecurity Awareness Month. All month long, ITS News will highlight how ITS — and you — keep the University safe. In this guest post, Deric Freeman with the Information Security Office, shares best practices for multi-factor authentication (MFA). … Read more

Panel to discuss current and future challenges in cybersecurity

October 18, 2023

October is Cybersecurity Awareness Month. All month long, the Information Security Office is sharing ways you can protect yourself — and the University — online. Discover more Cybersecurity Awareness Month events, or for tips on strengthening cybersecurity year-round, visit Safe … Read more

“Hack your brain” for better cybersecurity in upcoming webinar

October 11, 2023

October is Cybersecurity Awareness Month. All month long, the Information Security Office is sharing ways you can protect yourself — and the University — online. Discover more Cybersecurity Awareness Month events, or for tips on strengthening cybersecurity year-round, visit Safe … Read more