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Get to know your new phone: voicemail to email

September 27, 2022

Picture this: you’ve been trying to nail down some details for what feels like weeks, sending emails and playing phone tag. The good news is that you finally have a voicemail with all the details. The bad news is that … Continued

ITS completes largest phone port to date

September 16, 2022

In its multi-year project to migrate the University’s phone service to AT&T from Verizon, ITS completed its sixth and largest port on September 9. In this batch, the ITS project team migrated 5,828 phones across 55 buildings and 14 divisions.  … Continued

ITS soft launches internal branding guide

September 6, 2022

Today, ITS Communications rolls out a new branding guide. The new ITS brand guide introduces ITS-specific colors, design elements and writing style while remaining strongly aligned with the University brand identity. Creating a cohesive look across ITS interfaces and services … Continued

10 things you didn’t know about Wi-Fi at Carolina

August 25, 2022

You probably already know that UNC-Chapel Hill’s primary Wi-Fi network is eduroam, but how much do you know about eduroam or the other two Wi-Fi networks at UNC? 1. How do you pronounce eduroam? Say the “edu” like “education.” That’s … Continued

ITS Networking releases biannual report

August 18, 2022

The first line of the newest ITS Networking biannual report, chronicling the work done in the first half of 2022, sums it up: “projects, projects and more projects.” Ryan Turner, interim Director of Networking, said of the last six months, … Continued

A student’s perspective on digital accessibility training

July 21, 2022

Lila Davidson has been a student worker for ITS Communications since March 2022. In this first-person piece, she discusses experiencing her first digital accessibility training with the Digital Accessibility Office, a unit housed within ITS. But first, a little more … Continued

Accessibility conference draws more than 300

June 30, 2022

June 16 marked another successful digital accessibility conference co-organized by the Digital Accessibility Office (DAO), a unit of ITS.   The NC Higher Ed Accessibility Collaborative, a group of accessibility advocates from UNC system schools, organized the free conference for a … Continued

Improve your Zoom with new features

June 21, 2022

1. Have fun  We use Zoom for more than just meetings — holiday parties, birthdays, happy hours and team building sessions give us opportunities to have fun with our colleagues. In the early days, virtual backgrounds were the only way … Continued