Integration UNC-Chapel Hill has relied on different systems for its finance and human resources data—systems that were not integrated with each other and did not speak the same computer language. With the switch to ConnectCarolina in October, all of that … Read more

Frances Dykstra, Assistant Vice Chancellor for ITS Enterprise Applications, is leading her team and campus collaborators as they prepare to launch a significant new component of ConnectCarolina on Oct. 1. We asked for a sneak peak into the project. How … Read more

  In preparation for the October 1 go-live of the finance and human resources/payroll portions of ConnectCarolina, developers, business process owners and campus users tested the system for months before wrapping up the testing phase in August. Collect user feedback … Read more

Title: Change Management Senior Analyst, ITS Enterprise Applications Time with ITS: 4.5 years Personal: Anita was an Air Force brat who lived in Holland and Germany as a kid before settling in Fayetteville, Tenn. She lives in Chapel Hill with … Read more

This article is republished with permission from UNC News.   When students first arrive on Carolina’s campus, the Information Technology Response Center (ITRC) braces for what’s to come. Sometimes it’s simple, helping a customer set up their computer. Other times, … Read more

Dear Carolina community, Welcome – and welcome back – to all of our students, faculty and staff members. As we prepare to start the new academic year, I’d like to tell you about a few important technology-related resources and services … Read more

Welcome to the new, redesigned ITS website. Launched on August 18, the new look represents months of work to better serve our customers. The new site features: A clean, modern design that is easier to use and navigate Icon-based design … Read more

Our new Tech Tips series is designed to help students, faculty, staff and researchers quickly learn new and useful tech tips. This, we’re showing you how to connect to the UNC WiFi network. We are using an iPhone for illustration … Read more

Following on the heels of the recently-completed ResNet Wi-Fi Upgrade, ITS Communication Technologies is now beginning a 42-month project to provide pervasive Wi-Fi coverage within all remaining campus buildings. Inasmuch as less than 35% of campus within-building space presently has … Read more

With support and encouragement from the Residence Hall Association, ITS and University Housing and Residential Education completed the Wi-Fi expansion in half the scheduled time for the project. The departments completed the work in early 2014 instead of at the … Read more

Earlier this year we welcome Susan Kellogg as our new Deputy Chief Information Officer.

Many computers that provide access to Internet content are vulnerable to an internet security exploit called “Heartbleed” including UNC networks. The bug affects software that a majority of secure websites (those that start with “https”) use to encrypt personal and … Read more