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Jackson Cox: Turning a student job into an IT career

November 7, 2014

Working for Walk-in Services within the ITS Response Center can be stressful, for sure. Students, faculty and retired professors come in with all sorts of technology problems. Sometimes clients fear they’ve lost everything on their computer only to find that … Read more

More than a job: Kaity Yu makes her career at ITS

November 5, 2014

Years ago as a UNC-Chapel Hill student, Kaity Yu arrived at the ITS Response Center walk-in support needing her computer fixed when she saw that the center was hiring student workers. A psychology major, she needed a job to help … Read more

What to expect in November

November 3, 2014

This month we’re highlighting students past and present on ITS News. This week, you’ll find articles featuring User Support & Engagement’s Kaity Yu and Jackson Cox (pictured above) – two former student workers who returned full-time after graduation. Also in … Read more

Tech tips: How to cyber secure your digital devices

October 30, 2014

If you have checked in with us throughout October for National Cyber Security Awareness Month, you should feel much better armed to fend off all those cybercriminals out there. For a refresher or in case you missed a few posts … Read more

Passwords: How to balance security with reality

October 28, 2014

In recent weeks, nearly five million Gmail addresses and passwords were found on a Russian security site. In a separate incident, a targeted attack on celebrities’ user names, passwords and security questions resulted in the leak of photos. Such incidents … Read more

CarolinaGO mobile app launches today!

October 28, 2014

Starting today you can download the CarolinaGO app to your iOS or Android phone. From maps to dining to videos from around campus, the app is a one-stop resource for info on Carolina when you’re on the go. The CarolinaGO … Read more

Mac users experiencing Wi-Fi problems

October 27, 2014

Did you update recently to OS X Yosemite? Are you also having Wi-Fi connectivity issues? If you answered yes to both of these questions, you aren’t alone. Many Mac users on campus, around the country and around the world have … Read more

Security in the cloud: Q&A with Stan Waddell

October 23, 2014

Watch this week’s Tech on the Street video to learn more about the cloud, and then read our interview with Stan Waddell, Assistant Vice Chancellor for IT Infrastructure and CTO. Stan shares best practices and insights on cloud storage security. … Read more