To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. In this post, ITS Identity Management Manager Celeste Copeland explains SOA, also known as The Person Services. … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses the Grouper groups-management tool, its use, reasons for its growth and its future. This post is part of a continuing series about ITS Identity Management. What is Grouper? Grouper is … Read more

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. This post highlights Shibboleth, Web Single Sign-On, Federation and 2-Step Verification. This is part of a … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Read more

This introduction to ITS Identity Management (IdM) launches a Getting to Know series. IdM provides and maintains services that are foundational to operations at UNC-Chapel Hill. What does Identity Management do? Identity Management gathers information about a person that is … Read more

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Read more

Two weeks of migrations remain before the Office 365 project wraps up, but work related to Office 365 is just beginning for some ITS staff members. Service Desk supported 34 groups so far The ITS Service Desk will continue to … Read more

ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, … Read more

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Read more

In the second post of a Getting to Know series about ITS Middleware Services, the Middleware team highlights eight of the group’s key service offerings, in the chart below. The series launched with Middleware Services Manager Patrick Casey, in a … Read more

In the third post of a Getting to Know series about the ITS Policy Office at UNC-Chapel Hill, IT Policy Facilitator Kim Stahl, who is the entire ITS Policy Office, shares what she is working on and some interesting policy stats … Read more

In the second post of a Getting to Know series about the ITS Policy Office at UNC-Chapel Hill, IT Policy Facilitator Kim Stahl, who is the entire ITS Policy Office, introduces us to terminology that is key to the office and … Read more