ITS Communication Technologies has wrapped up a 3.5-year project to provide pervasive wireless coverage within all remaining campus buildings. When ITS launched the project in 2014, less than 35 percent of campus within-building space had appropriate Wi-Fi coverage. In this … Read more

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Read more

During the 2016-2017 fiscal year, the Office of the CIO and its units led efforts on the Carolina Service IT Work Stream, provided Adobe Creative Cloud to students and faculty members, and launched a project portfolio. The groups within the … Read more

As Carolina students opt to use their smartphones for an increasing amount of their online needs, the Wi-Fi access points in the hallways of the University’s residence halls haven’t been able to keep up. The wireless system that ITS finished … Read more

ITS is pursuing a new tool to replace the in-house applications that run the University’s Domain Name System and IP address management. Service is critical to campus Domain Name System (DNS) is a critical service that has a huge impact … Read more

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. … Read more

Over the past year, UNC-Chapel Hill has continued to build upon critical collaborations with agencies across Orange County to jointly improve high-speed, fiber connections as demand and prices for bandwidth skyrocket. Need and urgency intensify Jim Gogan, Assistant Vice Chancellor … Read more

With help from ITS and others, the UNC-Chapel Hill Athletics Department is gearing up to use “big data” to cultivate a broader audience and thereby, significantly expand revenue. The Athletics Department’s efforts also lay the foundation for additional campus groups, … Read more

In this post, ITS Identity Management Manager Celeste Copeland discusses the biggest misconception about identity management and she shares what’s next in the identity management field. This post wraps up this ITS News series about ITS Identity Management. What’s the biggest … Read more

This post is part of a continuing series about ITS Identity Management. Be sure to check out the other posts to learn about the function, processes and applications of ITS Identity Management. Following the University’s migration to Microsoft Office 365, … Read more

The ITS Computer Repair Center is now certified to repair Dell computers. Through an agreement with Dell, the Computer Repair Center (CRC) is certified — for the first time — to repair devices made by three manufacturers. The CRC became … Read more

As ITS News, in this continuing series, continues to explore the tools, processes, concepts and terms associated with ITS Identity Management, this post examines Guest IDs and the benefits of getting an Onyen early. Understanding Guest IDs What are Guest … Read more