This was a busy summer for ITS. Teams across ITS contributed to major projects to get campus technology ready for the Fall semester. From software to hardware to a new physical space, here are the major changes you’ll see as … Read more
ITS Network Deployment staffer Mary Wezyk, a soccer fan, had already purchased her tickets for the July 19 international soccer match between Chelsea and Wrexham at Kenan Stadium. Then she was called upon, along with other ITS employees, to play … Read more
When students move into Morrison residence hall in mid-August, they’ll enjoy faster, stable Wi-Fi. Over the summer, ITS significantly boosted wireless capacity and coverage on every floor of the 10-story dorm. With help from contractors, ITS Networking staffers worked all … Read more
Rescheduled Porting is a complicated process and is highly regulated by the Federal Communications Commission (FCC). The process to move a group of phone lines, when everything goes according to plan, takes 55 days. This timeline includes time required by … Read more
On May 30, ITS launched a new system that enables major improvements to communicating when ITS systems and services are not working normally. The new centralized monitoring platform, Opsview, will soon be fully integrated with ITS’ existing notification platform and … Read more
ITS Networking has released its newest biannual report, covering July through December 2022. Created by Ryan Turner, Head of Networking at ITS, the report provides insight into the vital work that keeps the University’s networks humming. From developing a new … Read more
As hard hat-clad laborers bustle on each floor of the construction site on a January morning, ITS staff members lug fiber into and commence the labyrinthine task of wiring the building’s main telecommunications closet — one of eight telecom rooms … Read more
ITS Networking helped the University give dorm residents a new smart laundry system with upgraded machines and user-friendly smartphone controls. Using the Washlava 4thID application, the University’s new laundry system enables dorm residents to reserve a machine 15 minutes in … Read more
November is National Gratitude Month and ITS is giving thanks for the behind-the-scenes teams and work that keep the University running. It’s easy to take IT services for granted — we expect 24/7 access and uptime to our email, websites, … Read more
In this post within our occasional Meet the ITS team series, we showcase ITS’ PeopleSoft and Database Administration team. PeopleSoft and Database Administration is one of three teams within the Data Reporting Environments & Application Middleware (DREAM) division of ITS. … Read more
When first-year students moved into Cobb, Ehringhaus and Craige dorms in mid-August, few likely gave their strong, stable wireless connection a second thought. The students expected it, just like water and electricity. “I just kind of assumed the Wi-Fi would … Read more
The COVID-19 pandemic and shift to hybrid and remote working changed our relationships with our office phones. Call forwarding to another number was an option, but things got complicated if you wanted to use a landline and changed locations frequently … Read more
