Carolina will retire AFS service

April 23, 2018

UNC-Chapel Hill will retire the Andrew File System (AFS) on November 13, 2018. The statement is simple. More interesting and intricate, however, are the prudent steps the campus is taking to assist users through the decommissioning process and the history … Continued

Fiber improves service for Outdoor Education Center

April 2, 2018

Down the hill and through the woods, Carolina’s Outdoor Education Center on Country Club Road needed more reliable and less expensive phone and internet service. The center’s carrier wasn’t promising service improvements any time soon, and leasing an energy company’s … Continued

ITS Communication Technologies highlights 2016-2017 accomplishments

September 22, 2017

During its busy 2016-2017 fiscal year, ITS Communication Technologies worked on many high-profile, high-impact projects. The division finished a 3.5-year project to provide pervasive wireless on the main campus, upgraded network coverage in 45 buildings and boosted Wi-Fi in the … Continued

ITS Infrastructure & Operations highlights 2016-2017 accomplishments

September 21, 2017

Migrating the University to Microsoft Office 365 consumed significant ITS Infrastructure & Operations resources during the 2016-2017 fiscal year. While that was a massive undertaking, Infrastructure & Operations also accomplished many other projects and initiatives that improved service, performance and access … Continued

ITS upgrades network coverage in 45 buildings

September 8, 2017

During the 2016-2017 fiscal year, ITS Communication Technologies was able to completely upgrade network coverage in 45 buildings without sacrificing day-to-day network operations and support, bringing the campus network coverage up to more than 300 buildings. This was possible because … Continued

ITS completes main campus pervasive wireless project

September 7, 2017

ITS Communication Technologies has wrapped up a 3.5-year project to provide pervasive wireless coverage within all remaining campus buildings. When ITS launched the project in 2014, less than 35 percent of campus within-building space had appropriate Wi-Fi coverage. In this … Continued

Five-year VoIP project completed

September 6, 2017

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Continued

ITS boosts Wi-Fi connection in dorms

August 30, 2017

As Carolina students opt to use their smartphones for an increasing amount of their online needs, the Wi-Fi access points in the hallways of the University’s residence halls haven’t been able to keep up. The wireless system that ITS finished … Continued

ITS evaluates options for revamping DNS architecture

August 29, 2017

ITS is pursuing a new tool to replace the in-house applications that run the University’s Domain Name System and IP address management. Service is critical to campus Domain Name System (DNS) is a critical service that has a huge impact … Continued

ITS is upgrading UNC-Chapel Hill’s network core

August 25, 2017

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. … Continued

ITS helps enhance fiber network while boosting town-gown relations

August 22, 2017

Over the past year, UNC-Chapel Hill has continued to build upon critical collaborations with agencies across Orange County to jointly improve high-speed, fiber connections as demand and prices for bandwidth skyrocket. Need and urgency intensify Jim Gogan, Assistant Vice Chancellor … Continued

Identity management: Looking forward

August 7, 2017

In this post, ITS Identity Management Manager Celeste Copeland discusses the biggest misconception about identity management and she shares what’s next in the identity management field. This post wraps up this ITS News series about ITS Identity Management. What’s the biggest … Continued