ITS adopts Raspberry Pi computers to monitor data access speeds

July 29, 2019

ITS Infrastructure & Operations implemented a new approach to monitor data access speeds for its clients by using Raspberry Pi single-board computers. Infrastructure & Operations’ new approach is to run scripts on Raspberry Pi computers. These scripts keep track of … Continued

ITS holds cloud training

July 2, 2019

As use of cloud-based technology continues to grow, ITS is taking steps to ensure that campus IT leaders will be prepared to participate in this transformation. Toward that goal, ITS held cloud essentials training for four full days in June … Continued

UNC-Chapel Hill to migrate to a new phone provider

June 25, 2019

This year, UNC-Chapel Hill will begin switching to a new phone system. The current voice services agreement expires in January 2024.   “Changing to a new phone system requires a lengthy ‘ramp-up’ period to build out the infrastructure, in addition to porting out phone lines … Continued

ITS joins partnership to advance cloud

June 21, 2019

Through ITS’ leadership, UNC-Chapel Hill has become a founding member of the RHEDcloud Foundation, along with 14 other universities and corporations. The nonprofit RHEDcloud Foundation launched in March to initiate the RHEDcloud Project, an open-source project for collaborating on cloud … Continued

ITS offers Confluence to faculty and staff

June 6, 2019

ITS is now offering University faculty and staff the Atlassian Confluence documentation platform as a free of charge, centrally funded service. On May 15, when ITS Middleware Services announced the general availability of this collaboration tool, it was no ordinary announcement … Continued

ITS to launch 1-year Onyen passwords

April 29, 2019

UNC-Chapel Hill is switching to a system of changing Onyen passwords to once a year rather than every 91 days. For the convenience of changing their password just one time per year, campus community members will need to create passwords … Continued

ITS tags Print Stop to manage printing

April 1, 2019

In an agreement effective April 1, the UNC Print Stop will assume management oversight of the ITS printing operation, which includes check printing, 1099s, W-2s and basic printing services. The ITS printing is a legacy service that ITS (or its … Continued

Universities meet with Internet2 on cloud

March 15, 2019

In February, ITS Communication Technologies brought together IT pros from campus, Triangle-area universities and elsewhere to talk to Internet2 about the computer networking consortium’s cloud strategy, offerings and plans. Mark Johnson, Interim Assistant Vice Chancellor for CommTech, organized the four-hour … Continued

Training exercise tests service recovery plan

March 2, 2019

ITS Infrastructure & Operations completed its first tabletop exercise to test the efficacy of the ConnectCarolina Service Recovery Plan on February 22. This was the imaginary scenario: the ITS Manning data center suffered a failure and was inoperable for an … Continued

ITS retires tape robot Roberta

February 27, 2019

ITS has retired its tape robot, affectionately known as Roberta, after a dozen years of it storing, reading from, retrieving and backing up information for UNC-Chapel Hill. Roberta was an IBM Tape Library that ITS Infrastructure & Operations purchased in … Continued

Splunk and UNC-Chapel Hill strengthen relations

January 22, 2019

ITS leaders bolstered relations with Splunk during a visit last week by the company’s President of Worldwide Field Operations. On January 15, Splunk’s Susan St. Ledger met with UNC-Chapel Hill leadership for part of the day and joined the Kenan … Continued

AFS file system decommissioned

January 8, 2019

Following a gargantuan effort, ITS has retired the Andrew File System. The Andrew File System (AFS) is a distributed file system that UNC-Chapel Hill used for 22 years until ITS decommissioned the service on November 13, 2018. While AFS was … Continued