Skip to main content

Oracle upgrade will advance automation

July 7, 2020

This summer, ITS is starting to upgrade the University’s Oracle software to a newer version. The upgrade, which ITS Infrastructure & Operations expect to complete by November, will monumentally change the way ITS configures the infrastructure of Carolina’s databases. With … Continued

Data center gains energy-efficient AC system

January 31, 2020

ITS and Facilities Services have installed new air conditioner units in the ITS Manning data center to reduce the center’s carbon footprint. Over one week in January, ITS led the effort to replace 16 fans – from energy-wasting belt fans to … Continued

ITS transfers print operations

January 17, 2020

As of January 1, ITS is no longer in the printing business. ITS transferred its legacy printing service, which ITS or its predecessor entities had provided for more than half a century, over to UNC Print Stop. The campus’ leading … Continued

Now ITS can purge old email data of most inactive accounts

December 6, 2019

ITS has shed 24,000 Office 365 email accounts in a project involving groups across and outside the department and requiring a University policy change. Completed in November, the Email Capstone project also sets the stage to address further data retention … Continued

Cloud infrastructure operations specialist joins ITS

November 22, 2019

Scotia Roopnarine has joined ITS Infrastructure & Operations as the Director of Applications. He will oversee PeopleSoft Administration, Business Process Automation, Middleware Services, Linux Administration and Database Administration teams – about 32 people. Roopnarine comes from Ellucian, a higher ed … Continued

ITS adopts Raspberry Pi computers to monitor data access speeds

July 29, 2019

ITS Infrastructure & Operations implemented a new approach to monitor data access speeds for its clients by using Raspberry Pi single-board computers. Infrastructure & Operations’ new approach is to run scripts on Raspberry Pi computers. These scripts keep track of … Continued

ITS holds cloud training

July 2, 2019

As use of cloud-based technology continues to grow, ITS is taking steps to ensure that campus IT leaders will be prepared to participate in this transformation. Toward that goal, ITS held cloud essentials training for four full days in June … Continued

UNC-Chapel Hill to migrate to a new phone provider

June 25, 2019

This year, UNC-Chapel Hill will begin switching to a new phone system. The current voice services agreement expires in January 2024.   “Changing to a new phone system requires a lengthy ‘ramp-up’ period to build out the infrastructure, in addition to porting out phone lines … Continued

ITS joins partnership to advance cloud

June 21, 2019

Through ITS’ leadership, UNC-Chapel Hill has become a founding member of the RHEDcloud Foundation, along with 14 other universities and corporations. The nonprofit RHEDcloud Foundation launched in March to initiate the RHEDcloud Project, an open-source project for collaborating on cloud … Continued

ITS offers Confluence to faculty and staff

June 6, 2019

ITS is now offering University faculty and staff the Atlassian Confluence documentation platform as a free of charge, centrally funded service. On May 15, when ITS Middleware Services announced the general availability of this collaboration tool, it was no ordinary announcement … Continued