To maintain uninterrupted Wi-Fi access, ITS encourages students, faculty and staff to take a few minutes and reregister devices with eduroam before January 23, 2025. Reregistering renews certificate for four years As part of the eduroam enrollment process, you download … Read more

As ITS leads UNC-Chapel Hill in planning, implementing and maintaining the University’s technology services, we’re a group that’s always in motion. Updates, upgrades, new services and operational work keep teams of ITS staffers and collaboration partners busy all year long. … Read more

On October 21, more than 250 IT professionals gathered, both virtually and in-person, for the 2024 Higher Education NetComm Workshop in San Antonio. The free workshop for higher education networking professionals, now in its second year, was co-organized by Ryan … Read more

Three ITS staffers attended the EDUCAUSE annual conference in San Antonio in October, a gathering that bills itself as “the premier higher ed IT event” of the year. The conference drew about 7,500 participants and presenters in higher education and … Read more

Last month, ITS tightened email security settings for campus and as a result, you’ll see less spam and enjoy a more secure inbox. Tightening requirements Earlier this year, two major email providers, Gmail and Yahoo, strengthened sender requirements to fight … Read more

When you think of the words, “college dorm,” your mind may jump to the school year — moving in during the Fall, late night study-sessions and impromptu gatherings in your hall. However, the summer season doesn’t slow the activity in … Read more

Improves accessibility Avery will be the first older UNC-Chapel Hill residence hall to gain an elevator in years. It’s also the first University project toward a long-term strategy of vastly improving accessibility in Carolina’s older residence halls, enabling students to … Read more

For many, summer is a time for rest, relaxation and soaking up sunshine. For ITS, it’s one of the busiest times of the year. Because fewer students are on campus, it’s an ideal time to undertake major work to improve … Read more

On July 9, ITS expanded the UNC-Guest Wi-Fi network, enabling visitors to connect to Wi-Fi from more parts of campus. The expanded wireless network is more convenient for guests and streamlines operations for campus IT personnel. Before the UNC-Guest expansion, … Read more

On July 10, ITS will launch a new Help Portal at help.unc.edu. The new portal is designed to connect you with tech help, answers and services. The new portal is part of a larger change to a new customer support … Read more

Four years ago, the Information Security Office kicked off a major firewall migration project. The migration, which moved about 200 unprotected VLANs (virtual local area networks) to campus enterprise firewalls, will help prevent attacks and limit the scope of attacks … Read more

Ethan Kromhout has been named Assistant Vice Chancellor for ITS Infrastructure, Operations & Networking, effective June 3, after serving as interim AVC since June 2022. He “is without peer with respect to technical acumen and ability both to get new … Read more