Five-year VoIP project completed

September 6, 2017

ITS Communication Technologies ported out 9,000 numbers in early 2017 to Verizon Business, and is gearing up to close out the year with an additional 6,000 numbers in December. This brings the total for numbers ported out this year alone … Continued

ITS boosts Wi-Fi connection in dorms

August 30, 2017

As Carolina students opt to use their smartphones for an increasing amount of their online needs, the Wi-Fi access points in the hallways of the University’s residence halls haven’t been able to keep up. The wireless system that ITS finished … Continued

ITS evaluates options for revamping DNS architecture

August 29, 2017

ITS is pursuing a new tool to replace the in-house applications that run the University’s Domain Name System and IP address management. Service is critical to campus Domain Name System (DNS) is a critical service that has a huge impact … Continued

ITS is upgrading UNC-Chapel Hill’s network core

August 25, 2017

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. … Continued

ITS helps enhance fiber network while boosting town-gown relations

August 22, 2017

Over the past year, UNC-Chapel Hill has continued to build upon critical collaborations with agencies across Orange County to jointly improve high-speed, fiber connections as demand and prices for bandwidth skyrocket. Need and urgency intensify Jim Gogan, Assistant Vice Chancellor … Continued

Identity management: Looking forward

August 7, 2017

In this post, ITS Identity Management Manager Celeste Copeland discusses the biggest misconception about identity management and she shares what’s next in the identity management field. This post wraps up this ITS News series about ITS Identity Management. What’s the biggest … Continued

ITS simplifies process for creating Guest IDs

August 2, 2017

As ITS News, in this continuing series, continues to explore the tools, processes, concepts and terms associated with ITS Identity Management, this post examines Guest IDs and the benefits of getting an Onyen early. Understanding Guest IDs What are Guest … Continued

ITS considers new platform for The Person Services

July 31, 2017

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. In this post, ITS Identity Management Manager Celeste Copeland explains SOA, also known as The Person Services. … Continued

Demand grows for Grouper groups-management tool

July 26, 2017

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses the Grouper groups-management tool, its use, reasons for its growth and its future. This post is part of a continuing series about ITS Identity Management. What is Grouper? Grouper is … Continued

Understanding Shibboleth and other keys to Identity Management

July 24, 2017

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. This post highlights Shibboleth, Web Single Sign-On, Federation and 2-Step Verification. This is part of a … Continued

Understanding provisioning and deprovisioning

July 21, 2017

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Continued