Understanding Shibboleth and other keys to Identity Management

July 24, 2017

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. This post highlights Shibboleth, Web Single Sign-On, Federation and 2-Step Verification. This is part of a … Continued

Understanding provisioning and deprovisioning

July 21, 2017

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Continued

Identity Management: A Q&A with Celeste Copeland

July 19, 2017

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses what her group is working on and why the work is important, and she highlights some of Identity Management’s recent successes. This Q&A is the second post in a Getting … Continued

Getting to know ITS Identity Management

July 17, 2017

This introduction to ITS Identity Management (IdM) launches a Getting to Know series. IdM provides and maintains services that are foundational to operations at UNC-Chapel Hill. What does Identity Management do? Identity Management gathers information about a person that is … Continued

ITS installs fiber for Athletics for sports network

July 13, 2017

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Continued

Retirees embrace support at Office 365 migration clinic

June 27, 2017

ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, … Continued

Field Team benefitted Office 365 campus migration

June 26, 2017

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Continued

ITS helps Admissions release a record 18,000 decisions

April 17, 2017

On Wednesday, March 29, the ITS ConnectCarolina Student Administration team worked with the Admissions Office to release more than 18,000 decisions for first-year applicants. This was an overall increase in first-year applications of nearly 14 percent, so the competition was … Continued

What you need to know about Splunk at ITS Middleware

April 12, 2017

In the fifth post of a Getting to Know series about ITS Middleware Services, the Middleware team shares statistics that enlighten us about the use of Splunk at UNC-Chapel Hill. The group also outlines the ways that it is expanding … Continued

About Splunk: A Q&A with Patrick Casey

April 10, 2017

In this Q&A, ITS Middleware Services Manager Patrick Casey talks about Splunk–what it is, why ITS uses it and where UNC-Chapel Hill is headed in its use of the system. This Q&A is the fourth post in a Getting to … Continued