Move-in, Fall Fest and a drink from the Old Well are some of Carolina’s best traditions for the beginning of the Fall semester. One of the worst? Job scams. Criminals send phishing emails year-round and use techniques that make you … Read more

A good tech tip is that if you’re having trouble accessing an ITS service like Canvas, Time Information Management (TIM), ConnectCarolina, or Wi-Fi, you should check ITS Status. Subscribe and customize To subscribe, visit ITS Status, click the “subscribe to … Read more

Back to school means back to meetings! While that phrase may not inspire a lot of excitement, here are three ways you can use tech for smoother meetings — from start to finish — this semester. Make scheduling automatic, take … Read more

The new Service Desk location in the Frank Porter Graham Student Union is now officially open for walk-in tech support. After nearly a year of planning and construction, you can visit the flagship space just down the hall from Bojangles … Read more

This was a busy summer for ITS. Teams across ITS contributed to major projects to get campus technology ready for the Fall semester. From software to hardware to a new physical space, here are the major changes you’ll see as … Read more

ITS Network Deployment staffer Mary Wezyk, a soccer fan, had already purchased her tickets for the July 19 international soccer match between Chelsea and Wrexham at Kenan Stadium. Then she was called upon, along with other ITS employees, to play … Read more

When students move into Morrison residence hall in mid-August, they’ll enjoy faster, stable Wi-Fi. Over the summer, ITS significantly boosted wireless capacity and coverage on every floor of the 10-story dorm. With help from contractors, ITS Networking staffers worked all … Read more

On July 24, the ITS ResNET team went to work upgrading the Carolina Gaming Arena. In fact, it was the “first big upgrade to the gaming arena since it was opened,” said Savannah Dunn, ResNET’s Assistant Program Director of Residential … Read more

Connect to eduroam Connecting to Wi-Fi is probably the first thing you do when you get new tech or visit a new location. At UNC, our primary wireless network is eduroam. Whether you have a new device or are new … Read more

If you’re not using Carolina Key passwordless logins, you’re missing out. You could skip typing your password and still have fast and secure logins to many UNC-Chapel Hill systems, including ConnectCarolina, Canvas and more. All you have to do is … Read more

Normally, a system upgrade to the backend of ConnectCarolina is a big lift but uneventful. This time, though, it was anything but normal. In fact, it was a first for ITS Enterprise Applications. A few months ago during a planned … Read more

Rescheduled Porting is a complicated process and is highly regulated by the Federal Communications Commission (FCC). The process to move a group of phone lines, when everything goes according to plan, takes 55 days. This timeline includes time required by … Read more