Skip to main content

Duo is one of the multi-factor authentication tools that the University uses to keep our systems safe and stay ahead of security threats. After you log in with your Onyen and password, Duo prompts you to authenticate using a second method, such as approving a push notification or entering a passcode sent via text.

Starting May 10, you will use a new Duo interface to authenticate. Duo’s updated web-based prompt has some changes in functionality in addition to its fresh look. Duo has made these updates as part of its efforts to increase overall accessibility and usability. 

What is changing?

The new Duo prompt speeds up the authentication process by defaulting to the last authentication method you used (e.g., “Send me a Push,” “Call me”). Other changes include: 

  • Hosting the login prompt at Duo using a URL. Previously, the authentication prompt displayed on a page with a URL. 
  • Replacing the “Remember me for 12 hours” checkbox with a “Yes, trust browser” button that appears after authenticating.  
  • Showing all authentication options and devices you have configured for your account. 
  • Defaulting to the most recent authentication method. If your most recently used authentication method is a Duo Push, a Push notification will be sent automatically. 
  • Honoring browser default language preference and showing a translated page for some languages (e.g., French, German, Spanish, Japanese). 


Current Duo Prompt

previous Duo prompt shows only some configured authentication methods

Updated Duo Prompt

two views of new Duo prompt, one showing a Push and the device it was sent to, the other showing all authentication options configured for an account

Current “Remember me” option (appears before authentication) 

previous prompt has a "remember me for 12 hours" checkbox to reduce authentications

New method to reduce authentications (appears after authentication) 

updated prompt asks to "yes, trust browser" to reduce authentications

Additional resources

Comments are closed.