Today, the Information Security Office will extend the default “remember me” period for Duo 2-Step Verification from 12 hours to seven days. This extension means that most users will verify their identities less often when they log into systems that … Read more

On July 10, ITS will launch a new Help Portal at help.unc.edu. The new portal is designed to connect you with tech help, answers and services. The new portal is part of a larger change to a new customer support … Read more

This month, the Digital Accessibility Office is celebrating five years at UNC-Chapel Hill. What better way to kick off the celebration than with five fun facts about the Digital Accessibility Office (DAO)? The DAO supports the University’s commitment to ensuring … Read more

Four years ago, the Information Security Office kicked off a major firewall migration project. The migration, which moved about 200 unprotected VLANs (virtual local area networks) to campus enterprise firewalls, will help prevent attacks and limit the scope of attacks … Read more

Phased approach ITS planned these configuration changes for two phases. ITS completed the first phase on June 4. In this phase, ITS restricted access to some University resources from the guest Wi-Fi networks. These resources included locally hosted file shares … Read more

On July 10, UNC-Chapel Hill will switch to a new customer support tool — here’s a preview of the features you’ll notice on day one. The customer support tool powers the UNC Help Portal and helps campus users report tech … Read more

To maintain uninterrupted Wi-Fi access, ITS encourages students, faculty and staff to take a few minutes and reregister devices with eduroam before January 23, 2025. Registering with eduroam takes minutes, adds benefits ITS recommends that all students, faculty and staff … Read more

As announced in the 2023 Networking Annual Report, UNC’s guest wireless network (UNC-Guest) will soon be more widely available on campus. Currently, the UNC-Guest Wi-Fi network is available in select parts of campus, usually deployed at the request of a … Read more

The Digital Accessibility Office is sharing new digital accessibility learning opportunities and kicking off its five-year anniversary celebration. Later this summer, the Digital Accessibility Office (DAO) will celebrate its fifth year of enabling the University community to deliver accessible digital … Read more

On May 13, ITS will change the Citrix 2-Step Verification provider from Duo to Microsoft multifactor authentication. Citrix powers several applications at UNC, including UNCApps and Virtual Lab. The change completes a multi-year Duo modernization project. You will still enter … Read more

The end of the semester is always a busy time — doubly so when it’s also the end of the academic year. Students are graduating, instructors are wrapping up their courses, staff are finalizing the fiscal year and everyone is … Read more

Interested in attending? Register early. Organizers expect the conference to reach capacity well before the registration deadline of May 31. Opportunity to engage The conference bills itself as a fit for everyone from “programmers, marketers and social pros, to managers, … Read more