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As announced in the 2023 Networking Annual Report, UNC’s guest wireless networks (UNC-Guest and UNC-Guest-PSK) will soon be more widely available on campus. Currently, the UNC-Guest Wi-Fi network is available in select parts of campus, usually deployed at the request of a department.

To prepare for the expansion, UNC guest Wi-Fi networks (UNC-Guest and UNC-Guest-PSK) will limit access to some University resources.

A woman's hand holds a piece of paper with the Wi-Fi symbol cut out. Behind her hand and showing through the Wi-Fi symbol is the quad at class change time.

Beginning June 4, users connected to guest Wi-Fi networks will not be able to access some UNC services and websites, locally hosted file shares and devices hosted on campus, such as printers. Guest Wi-Fi users will not be able to access some UNC websites, including but not limited to, heelmail.unc.edu, office.unc.edu, sharepoint.unc.edu and onedrive.unc.edu.

UNC’s other Wi-Fi networks, eduroam and UNC-PSK, will not be affected by this change. ITS recommends that UNC students, faculty and staff connect to eduroam or UNC-PSK instead of using guest Wi-Fi networks. If users try to access a blocked website while using guest Wi-Fi, they will be redirected to a page encouraging them to use eduroam or UNC-PSK.

Ensuring Wi-Fi networks are used for their intended purposes and by the intended users strengthens security of University resources. To register a device on eduroam or UNC-PSK, visit Wi-Fi at UNC.

If you have questions or need help registering a device, contact the ITS Service Desk.

About Wi-Fi at Carolina

UNC has three main wireless networks on campus to support the needs of students, faculty, staff and visitors.

ITS Networking maintains more than 12,000 access points that blanket campus (and off-campus facilities) with Wi-Fi coverage. ITS is constantly adding and upgrading our Wi-Fi networks, including improving outdoor coverage and installing the latest technologies like Wi-Fi 6E, to strengthen our networks for work and play.

eduroam

Eduroam is the recommended network for UNC students, staff and faculty. It provides a secured and encrypted connection to the University’s resources and the internet. Eduroam is a worldwide consortium of networks. When you register your device with eduroam at UNC-Chapel Hill, you’ll automatically connect whenever you’re in range of an eduroam hotspot.

You can eduroam in more than 100 countries and connect at more than 1,000 partners in the United States. If you’re traveling closer to home, most of the UNC System schools are also eduroam members. Visitors who have registered with eduroam at their home institutions are welcome to connect to eduroam at UNC.

 

a man adjusting wires behind a faceplate on a wall
An ITS staffer adjusts wiring while installing a new access point

UNC-PSK

UNC-PSK is for devices that aren’t compatible with eduroam, like smart TVs and game consoles. To configure UNC-PSK, you’ll need your device’s MAC address. The UNC-PSK password changes each academic year, so you’ll need to reregister your device once a year.

UNC-Guest

UNC-Guest is intended for temporary use by those with no affiliation with the University. The UNC-Guest network is open and unencrypted, like Wi-Fi networks found in public places such as coffee shops and is not recommended for UNC students, faculty or staff.

 

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