…tain physical distancing. Please submit any event technology questions and booking requests via an IT support ticket. This includes requests for the Carolina Gaming Arena. If you are an RA or student representative of RHA, please keep in mind that we will loop in your community’s CD about planning. Requests should be made about 2 weeks in advance of the event A full-time Housing staff member must give approval during the planning process. Find Res…
…s project will create an interface that will give end users the ability to manage their own mapped values between the data marts. How does this impact our UNC community? This will impact users of the UNC-CH and UNC System Office data marts. When is this happening? Phase 3 – Users will be able to create their own run control. Started on April 1, 2023. Expected completion: August 31, 2023. Phase 2 – Users will be able to update their own mappings an…
…s, leverage automation where possible, and improve overall access security management. How does this impact our UNC community? Faculty and Staff The access request process provides the ability to request security access to systems such as ConnectCarolina, Slate, and other applications for faculty and staff, based on their need to access specific data and system functions based on their job role(s) at the university. Departments There are multiple…
…eamless transition away from the current service contract after we establish the contracts and new funding model. The project includes new 5G services and new positions (people and roles) to manage the services on campus. The end result is providing reliable outdoor and indoor cellular coverage and capacity across the UNC-Chapel Hill campus. …
…Finance systems and HR support, Procurement support, incident and problem management, and workflow management. This will enable and promote the desire of the University to streamline and improve service delivery, improve customer service and service quality, reduce costs associated with multiple tools for service delivery. The purpose of this project is to assemble a team charged with researching and choosing a technology solution that will best…
…ng of your systems/services, submit a ticket to ITS-OPERATIONS-CENTER. Who manages the Operations Center? Neil McKeeman, Operations Center Manager nmckeeman@unc.edu How many employees staff the Operations Center? At full staffing, there are 12 members of the Operations Center staff. How do I contact the Operations Center staff? The Operations Center can be contacted by phone at (919) 962-6503 or by way of a ServiceNow ticket to ITS-OPERATIONS-CENT…
…In summer 2021, the page faculty, staff and students visit to manage their Onyens and password received a makeover. The page still had all its existing features plus a more modern look. The change affected anyone who had an Onyen, including faculty, students, staff, alumni, affiliates and retirees. The simplified look and navigation reduced accessibility barriers and works better with mobile devices….
…n protocol to Active Directory (AD). Kerberos and AD are both systems that manage user credentials at UNC. Why are we doing it? The move is necessary because support for the legacy Kerberos system is fading, and it’s becoming difficult to maintain. By switching to AD, we can ensure a more sustainable and efficient management of user credentials. How does this impact our UNC community? This change should be transparent to most faculty, staff and st…
…ill be a decrease in document management and archiving costs. A leave case management solution for the case lifecycle will allow central HR to communicate with campus and employees more quickly and in a standardized format. How does this impact our UNC community? UNC Human Resources and employees The way employees submit a leave of absence will change, allowing the Leave Administration Team and other UNC employees to track and manage submissions m…
