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Project Category: Active



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  • Security Policy Updates

    What is it?  The project centers on revising and updating policy, starting with the changes that will affect the security team the most. The first standard to be updated will be the Information Security Controls Standard.   Why are we doing it?  Policy is the starting and ending point of a security program. To implement a security program that ensures UNC utilizes technology both safely and responsibly, there needs to be updates to policy first. … Read More about Security Policy Updates.

    Active

  • Security Program Revision

    What is it?  We’re making changes to the current information security guidance and processes on campus.  Why are we doing it?  To further ensure that UNC can utilize technology safely and responsibly, the university must meet regulatory, statutory and legal compliance obligations, as well as societal expectations about appropriate management of data that’s in the university’s custody.  How does this impact our UNC community?  Faculty and Students  All UNC-Chapel Hill faculty, staff, students, and campus… Read More about Security Program Revision.

    Active

  • Service Account Migration

    What is it? ITS is currently working on a project to migrate service accounts for applications using the legacy Heimdal Kerberos authentication protocol to Active Directory (AD). Kerberos and AD are both systems that manage user credentials at UNC. Why are we doing it? The move is necessary because support for the legacy Kerberos system is fading, and it’s becoming difficult to maintain. By switching to AD, we can ensure a more sustainable and efficient… Read More about Service Account Migration.

    Active

  • UNC Customer Support Tool – Implement TeamDynamix & Close ServiceNow Contract

    What is it? UNC has selected a new Customer Support Tool to replace ServiceNow.  This phase of the project will include implementing TeamDynamix and closing out the ServiceNow platform and contract.  Why are we doing it? The current ITS contract with ServiceNow expires in September 2024.  During the RFP phase of the project in 2023, the RFP committee selected TeamDynamix to replace ServiceNow, as it meets the following needs:  Fits our campus community better.  Enhances the experience… Read More about UNC Customer Support Tool – Implement TeamDynamix & Close ServiceNow Contract.

    Active, Key Project

  • UNC Guest Network Remediation

    What is it?  ITS Security is implementing configuration changes that will limit certain activities on the Guest Networks (UNC-Guest and UNC-Guest-PSK). The project will prepare the UNC Community for this upcoming change.  Why are we doing it?  Currently, the UNC-Guest Network is used extensively for purposes it was not intended for, for example University business. This use of the network creates a security and regulatory risk for the University. The configuration change will limit the… Read More about UNC Guest Network Remediation.

    Active