Beginning June 26, ITS will require current and former students to use Duo Security (Duo) to provide stronger identity verification before logging into ConnectCarolina. Many users will have a second option to verify their identity — Carolina Key. Duo is … Read more
Next semester, Tar Heels will have another place to go for in-person tech help. ITS is opening an ITS Service Desk location in the Frank Porter Graham Student Union. The new space will be on the lower level of the … Read more
Canvas use grows “We have 40% of courses using Canvas this Spring 2023 term,” said Thao Nghi Tu, learning technologies administrator with EdTech. That’s 1,402 courses, 1,543 instructors and 20,589 students using Canvas this semester. “I’m pretty happy about this … Read more
ITS Enterprise Applications has helped UNC Global’s International Student and Scholar Services (ISSS) office roll out a new immigration case management software to allow for electronic streamlined processing and enhance user experience and compliance. In November, Enterprise Applications and ISSS … Read more
More than 65 people attended the UNC Project and Change Management Community of Practice virtual conference on November 4. This was the first conference for the Community of Practice, which formed last year. Brenda Carpen, conference creator and founder of … Read more
In the first article in this two-part series, we explored the industry-wide move to a passwordless system. In this article, we’ll look at a future without passwords for UNC-Chapel Hill. October is Cybersecurity Awareness Month. All month long, ITS News … Read more
October is Cybersecurity Awareness Month. All month long, ITS News will highlight this year’s theme: See yourself in cyber. In this article, seeing yourself in cyber means understanding the cat and mouse game of cybersecurity and how you fit into … Read more
On October 19, you will notice a change to Single Sign-On (SSO). While Single Sign-On may not be a familiar name, you use SSO — and your Onyen and password — to log into many campus systems, including ConnectCarolina and … Read more
In its multi-year project to migrate the University’s phone service to AT&T from Verizon, ITS completed its sixth and largest port on September 9. In this batch, the ITS project team migrated 5,828 phones across 55 buildings and 14 divisions. … Read more
Anita Collins has led ITS’ Change Management team for 12 1/2 years. The Chapel Hill resident is a Certified Change Management Professional (CCMP). “One of the things I love most about my job is that I learn something new every … Read more
ITS Project Portfolio & Change Management’s leader has added two project managers. Today, Brenda Carpen, Director of Project Portfolio & Change Management, brings on board two new hires. They are Alison Campbell, previously Customer Solutions Lead in ITS’ Customer Experience … Read more
Duo is one of the multi-factor authentication tools that the University uses to keep our systems safe and stay ahead of security threats. After you log in with your Onyen and password, Duo prompts you to authenticate using a second … Read more
