ITS is pursuing a new tool to replace the in-house applications that run the University’s Domain Name System and IP address management. Service is critical to campus Domain Name System (DNS) is a critical service that has a huge impact … Read more

ITS Communication Technologies has begun upgrading the University’s networking core to provide better redundancy, more flexibility and much higher bandwidth. ITS selected Cisco System as the vendor for the upgraded core routers in May, and started the upgrade in July. … Read more

Over the past year, UNC-Chapel Hill has continued to build upon critical collaborations with agencies across Orange County to jointly improve high-speed, fiber connections as demand and prices for bandwidth skyrocket. Need and urgency intensify Jim Gogan, Assistant Vice Chancellor … Read more

With help from ITS and others, the UNC-Chapel Hill Athletics Department is gearing up to use “big data” to cultivate a broader audience and thereby, significantly expand revenue. The Athletics Department’s efforts also lay the foundation for additional campus groups, … Read more

Beginning on September 18, 2-Step Verification will be required to access campus VPN. 2-Step helps to keep your account and the entire campus community secure.  2-Step Benefits The main benefit of activating 2-Step Verification is a significant increase in protection of your account from … Read more

This post is part of a continuing series about ITS Identity Management. Be sure to check out the other posts to learn about the function, processes and applications of ITS Identity Management. Following the University’s migration to Microsoft Office 365, … Read more

The ITS Computer Repair Center is now certified to repair Dell computers. Through an agreement with Dell, the Computer Repair Center (CRC) is certified — for the first time — to repair devices made by three manufacturers. The CRC became … Read more

As ITS News, in this continuing series, continues to explore the tools, processes, concepts and terms associated with ITS Identity Management, this post examines Guest IDs and the benefits of getting an Onyen early. Understanding Guest IDs What are Guest … Read more

To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. In this post, ITS Identity Management Manager Celeste Copeland explains SOA, also known as The Person Services. … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses the Grouper groups-management tool, its use, reasons for its growth and its future. This post is part of a continuing series about ITS Identity Management. What is Grouper? Grouper is … Read more

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Read more

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Read more