Two members of UNC-Chapel Hill’s Information Security Office launch their own podcast series today. IT Security Specialist Charlie Mewshaw and Network Firewall Lead Michael Williams teamed up to produce their podcast, “Data @ Rest,” to reach information security professionals and … Read more

A month following the launch of ServiceNow, campus members are acclimating to and finding value in the University’s new primary ticketing software. That’s what user feedback and usage stats indicate for ServiceNow, which replaced Carolina’s old Remedy system on July … Read more

ITS has contributed to UNC-Chapel Hill’s Operational Excellence initiative that seeks to create a high-functioning administrative operation. Operational Excellence, which aims to identify efficiencies, cost avoidance and potential revenue sources to help fund the University’s strategic investments, began in fall … Read more

UNC-Chapel Hill faculty, staff and students have taken advantage of Zoom video conferencing since the technology became available campus wide in August 2018. During the 2018-2019 fiscal year, more than 8,000 unique users hosted in excess of 50,000 Zoom meetings … Read more

ITS Digital Services is preparing for a possible transition of hosting its web services from local servers to a cloud environment. The services that could transition to the cloud include web.unc.edu, sites.unc.edu and the University’s homepage (unc.edu). These WordPress services … Read more

ITS Digital Services is managing the volume of web.unc.edu sites to ensure only updated, accurate information is found on University sites. Web.unc.edu is a web publishing service that enables campus individuals to create their own website. The widespread availability of … Read more

ITS Digital Services has created and is piloting a new WordPress theme modeled after the redesigned unc.edu website. The UNC Modular Theme is for official University departments. The redesigned unc.edu website launched in February 2018. Representatives with several University departments … Read more

Customer Case Study Kathryn Gunn is a post-doctoral researcher in the Neher Lab of the Biochemistry and Biophysics Department within the UNC-Chapel Hill School of Medicine. She is a new client of ITS Research Computing. The Client The Neher Lab … Read more

The ITS Service Desk is gaining more clients across campus as it takes on the job of providing Tier 1 support for more University departments. The Service Desk has always had a policy of offering services to all University affiliates. … Read more

Customer Case Study Tim Weigand is a Ph.D. candidate and research assistant at the Department of Environmental Sciences and Engineering, within the Gillings School of Public Health at UNC-Chapel Hill. Weigand is a client of ITS Research Computing. The Client … Read more

ITS Infrastructure & Operations implemented a new approach to monitor data access speeds for its clients by using Raspberry Pi single-board computers. Infrastructure & Operations’ new approach is to run scripts on Raspberry Pi computers. These scripts keep track of … Read more

This August will see an exciting new opportunity for the UNC-Chapel Hill athletic programs – on August 22, the ACC Network will debut after years of planning, negotiating and building.  Announced in 2016, the ACC Network (ACCN) is a collaboration between … Read more