ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, … Read more

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Read more

Workers and workplaces are really good at creating lots of files and folders, but most organizations provide little–if any–training or guidance on how to keep all those digital and paper files from amassing into an unwieldy problem. Sure, the cost … Read more

Carolina Technology Consultants (CTC) gathered IT professionals from across campus on May 26 for a half day of learning, sharing and strengthening connections at the group’s annual BarCamp conference. After deciding as a group the discussion topics for BarCamp 2017, … Read more

Meet the Service Owner: Liam Greenwood Title: IT Manager of Advanced Computing Infrastructure for ITS Research Computing After eight years of working for ITS Infrastructure & Operations, Greenwood left the division in January to take on a new role within … Read more

This month Carolina Technology Consultants (CTC) selected Paul Lamontagne to serve as the organization’s 2017-2018 president. Lamontagne, who has worked for UNC-Chapel Hill for eight years, is the Audio Video Technician for the College of Arts & Sciences (OASIS). His … Read more

Carolina Computing Initiative (CCI) has unveiled the Spring 2017 computer lineup. Under the new CCI contract with Lenovo, this newest generation of computers is discounted more than ever before and includes significant upgrades. For the first time, all CCI computer … Read more

On Wednesday, March 29, the ITS ConnectCarolina Student Administration team worked with the Admissions Office to release more than 18,000 decisions for first-year applicants. This was an overall increase in first-year applications of nearly 14 percent, so the competition was … Read more

Lenovo has been selected to supply desktop and laptop computers to UNC-Chapel Hill through the Carolina Computing Initiative (CCI) under a new four-year agreement that includes several collaborative opportunities between the University and Lenovo. Contract runs through 2021 The contract, … Read more

ITS Teaching & Learning has been preparing UNC-Chapel Hill for an upgrade to Sakai 11. Now with students away for winter break and final grades submitted, Sakai is offline today while Teaching & Learning rolls out the new version. The … Read more

If something’s weird and it doesn’t look good, who are you going to call? Well, if it’s IT weird, hopefully, you’re going to call 919-962-HELP. That’s true around the clock and around the calendar at UNC-Chapel Hill, including Christmas week. … Read more

Carolina students check their bank account balances throughout the day, every day from their mobile phones. By urging students to be cautious about the sites they visit while using public Wi-Fi, classmates from the School of Media and Journalism have … Read more