To understand the function and work of ITS Identity Management, it’s important to know several key terms, processes and services associated with this group. This post highlights Shibboleth, Web Single Sign-On, Federation and 2-Step Verification. This is part of a … Continued

In this Q&A, ITS Identity Management Manager Celeste Copeland explains two key identity management concepts. This post is part of a continuing series about ITS Identity Management. What are provisioning and deprovisioning? One of the key responsibilities of Identity Management … Continued

In this Q&A, ITS Identity Management Manager Celeste Copeland discusses what her group is working on and why the work is important, and she highlights some of Identity Management’s recent successes. This Q&A is the second post in a Getting … Continued

This introduction to ITS Identity Management (IdM) launches a Getting to Know series. IdM provides and maintains services that are foundational to operations at UNC-Chapel Hill. What does Identity Management do? Identity Management gathers information about a person that is … Continued

ITS has begun installing a couple miles of fiber on campus that will enable the Athletics department to provide live video and data for the ACC Digital Network that ESPN and the Atlantic Coast Conference are launching in 2019. “No … Continued

Two weeks of migrations remain before the Office 365 project wraps up, but work related to Office 365 is just beginning for some ITS staff members. Service Desk supported 34 groups so far The ITS Service Desk will continue to … Continued

ITS attracted about 150 UNC-Chapel Hill retirees to a Office 365 migration clinic organized specifically to provide that University population with individualized assistance with setting up their multiple devices for Office 365. Retirees packed the set-up clinic On May 24, … Continued

With the bulk of the Office 365 migrations complete, four of the original eight-member Field Team moved over on June 19 to assist the Service Desk with Fall Rush support. Alexandra Tocchi, Brian Reilly, Rajita Maharjan and Timothy Shelley will … Continued

Workers and workplaces are really good at creating lots of files and folders, but most organizations provide little–if any–training or guidance on how to keep all those digital and paper files from amassing into an unwieldy problem. Sure, the cost … Continued

Carolina Technology Consultants (CTC) gathered IT professionals from across campus on May 26 for a half day of learning, sharing and strengthening connections at the group’s annual BarCamp conference. After deciding as a group the discussion topics for BarCamp 2017, … Continued

Meet the Service Owner: Liam Greenwood Title: IT Manager of Advanced Computing Infrastructure for ITS Research Computing After eight years of working for ITS Infrastructure & Operations, Greenwood left the division in January to take on a new role within … Continued

This month Carolina Technology Consultants (CTC) selected Paul Lamontagne to serve as the organization’s 2017-2018 president. Lamontagne, who has worked for UNC-Chapel Hill for eight years, is the Audio Video Technician for the College of Arts & Sciences (OASIS). His … Continued