ITS upgrades ServiceNow

February 14, 2020

The Service Management team has upgraded Carolina’s ServiceNow platform to the New York release, marking the first upgrade since ITS and campus partners rolled out ServiceNow last July. ServiceNow introduces new software feature releases every six months — and yes, … Continued

Michael Barker named Vice Chancellor for IT and CIO

February 11, 2020

J. Michael Barker was selected as UNC-Chapel Hill’s Vice Chancellor for Information Technology and Chief Information Officer, effective February 1. Barker served as Interim Vice Chancellor for one year — from January 2019 through January 31, 2020. He has served … Continued

Digital access efforts advance

February 3, 2020

As part of its commitment to provide a welcoming and inclusive environment, UNC-Chapel Hill is devoted to making its digital resources and services accessible to all users. A fundamental step toward creating an inclusive digital experience, obviously, is having a … Continued

ITS names Communication Technologies leader

December 17, 2019

When Mark Johnson first came to work at ITS nearly a year ago, he introduced himself around UNC-Chapel Hill as the new Jim Gogan. As interim Assistant Vice Chancellor for Communication Technologies, Johnson found it was the fastest way for … Continued

Now ITS can purge old email data of most inactive accounts

December 6, 2019

ITS has shed 24,000 Office 365 email accounts in a project involving groups across and outside the department and requiring a University policy change. Completed in November, the Email Capstone project also sets the stage to address further data retention … Continued

Cloud infrastructure operations specialist joins ITS

November 22, 2019

Scotia Roopnarine has joined ITS Infrastructure & Operations as the Director of Applications. He will oversee PeopleSoft Administration, Business Process Automation, Middleware Services, Linux Administration and Database Administration teams – about 32 people. Roopnarine comes from Ellucian, a higher ed … Continued

ITS highlights achievements in 2018-2019 Annual Report

November 21, 2019

ITS has published its sixth consecutive annual report. The 2018-2019 Annual Report highlights a collection of the department’s accomplishments. The report provides at least a glimpse into the breadth and depth of ITS’s relationship to the activities, initiatives and services … Continued

2019 CTC Retreat provides valuable learning and networking

November 8, 2019

More than 200 campus technologists came together for the November 5, 2019 CTC Retreat and IT Awards to explore new technology and recognize excellence in IT at UNC-Chapel Hill. Carolina Technology Consultants’ annual conference at the Carolina Union drew an … Continued

Outstanding UNC-Chapel Hill IT professionals honored

November 7, 2019

Three teams and seven individuals received IT Awards on November 5 for their outstanding work over the past year serving UNC-Chapel Hill. The 2019 IT Awards Committee selected the honorees from among one of the largest groups of nominees in … Continued

SecurityCon draws more than 200 people

October 22, 2019

More than 200 people attended the Information Security Office’s day-long SecurityCon event on October 9 at the Carolina Union. This was the second annual SecurityCon, a day-long event for students, faculty and staff interested in learning more about information security. … Continued

New advisory board aims to boost Security Liaison program

October 16, 2019

At its meeting next month, the Information Security Liaison (ISL) program’s advisory board will mark eight months since its initial kick-off meeting. After that kick-off meeting in March, advisory board members met in June to conduct the first official meeting. … Continued