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Computer Repair Center resumes operations

June 23, 2020

The Computer Repair Center was one of the first ITS groups to return to working from University buildings. On June 1, the CRC resumed operations from its main CRC repair shop located in the Facilities Services building on Airport Drive. … Continued

ITS and UNC Health improve institutional Wi-Fi mobility

June 19, 2020

ITS Communication Technologies and UNC Health are improving institutional mobility. CommTech has brought UNC Health’s Skynet wireless network to virtually all of the UNC School of Medicine. UNC Health, meanwhile, has deployed UNC-Chapel Hill’s eduroam network to most spaces within … Continued

Digital Services will move WordPress to the cloud

May 22, 2020

This summer ITS Digital Services will move the web.unc.edu WordPress network to the cloud while also making some big changes to improve accessibility and branding. Web.unc.edu is a self-service network on which anyone with an Onyen can create a professional-looking … Continued

Digital Accessibility Office supports remote operations

May 21, 2020

UNC-Chapel Hill has been relying heavily upon the Digital Accessibility Office to support campus community members as they teach, learn and work primarily online amid the pandemic. Early on, the Digital Accessibility Office (DAO) team members quickly retooled their operations to … Continued

Graduating student workers leave their mark on ITS

May 5, 2020

Editor’s note: ITS Communications student workers reported and wrote this article. As the Spring semester wraps up today, we want to introduce you to and recognize three graduating student workers who have left their mark on ITS. Anthony Doban was … Continued

Tech resources help students adapt to remote learning

May 4, 2020

Editor’s note: ITS Communications student workers reported and wrote this article. The coronavirus pandemic caused many drastic changes for students at UNC-Chapel Hill, interrupting the Spring semester. Professors continue to demonstrate increased lenience in assignment deadlines and grading to accommodate … Continued

Employee Forum elects an ITS manager

April 24, 2020

Theresa Silsby, Director of the ITS Business Systems Help Desk, has been elected to serve as a delegate to the Employee Forum. Silsby will be sworn in — via Zoom — on May 6 as she begins serving her two-year … Continued

Shifting to remote: one Carolina family’s experience

April 13, 2020

All from the same household, ITS’ Brenda Carpen and her family are experiencing the University’s remote work, teaching and learning during the COVID-19 pandemic. Brenda is Project Manager with ITS Infrastructure & Operations. Her husband, Morgan Pitelka, is Chair of … Continued

ITS student employees provide valuable contribution

April 13, 2020

Meet three of ITS’ many valuable student employees: Rosie Tran, Hunter Jamison and Hasan Asadi. Rosie Tran has been a worker at ResNET for the past three years, serving both as a Residential Computing Consultant (RCC) and as a member … Continued

Researcher Juan Carlos Caro relies on Research Computing

April 4, 2020

Customer Case Study Juan Carlos Caro is a UNC-Chapel Hill doctoral candidate through the Health Policy Management Department of the Gillings School of Public Health. Caro became a client of ITS Research Computing while working on his doctoral dissertation. The Client While conducting his dissertation research, Caro collaborated … Continued