ITS offers Confluence to faculty and staff

June 6, 2019

ITS is now offering University faculty and staff the Atlassian Confluence documentation platform as a free of charge, centrally funded service. On May 15, when ITS Middleware Services announced the general availability of this collaboration tool, it was no ordinary announcement … Continued

Students help ITS improve CCI Printing

May 10, 2019

When students encounter a simpler, more streamlined way of printing upon returning for the Fall 2019 semester, School of Information and Library Science classmates can take pride in knowing they helped make it happen. Lukasz Mazur’s INLS 582 Systems Analysis … Continued

ITS to launch 1-year Onyen passwords

April 29, 2019

UNC-Chapel Hill is switching to a system of changing Onyen passwords to once a year rather than every 91 days. For the convenience of changing their password just one time per year, campus community members will need to create passwords … Continued

ITS Managed Desktop Services launches asset management

April 25, 2019

ITS Managed Desktop Services (MDS) has expanded its service offerings to include formalized asset management. This encompasses the full lifecycle of endpoint devices and the transitions in between. In the early summer of 2018, organizational changes in User Support & … Continued

ITS tags Print Stop to manage printing

April 1, 2019

In an agreement effective April 1, the UNC Print Stop will assume management oversight of the ITS printing operation, which includes check printing, 1099s, W-2s and basic printing services. The ITS printing is a legacy service that ITS (or its … Continued

ITS Teaching & Learning aids classrooms modernization

March 18, 2019

ITS Teaching & Learning will play a key role in the multi-year classrooms modernization plan that the University recently announced. The Flexible Learning Spaces Initiative will modernize as many as 50 general-purpose classrooms, including several lecture halls, over the next … Continued

Universities meet with Internet2 on cloud

March 15, 2019

In February, ITS Communication Technologies brought together IT pros from campus, Triangle-area universities and elsewhere to talk to Internet2 about the computer networking consortium’s cloud strategy, offerings and plans. Mark Johnson, Interim Assistant Vice Chancellor for CommTech, organized the four-hour … Continued

Training exercise tests service recovery plan

March 2, 2019

ITS Infrastructure & Operations completed its first tabletop exercise to test the efficacy of the ConnectCarolina Service Recovery Plan on February 22. This was the imaginary scenario: the ITS Manning data center suffered a failure and was inoperable for an … Continued

ITS retires tape robot Roberta

February 27, 2019

ITS has retired its tape robot, affectionately known as Roberta, after a dozen years of it storing, reading from, retrieving and backing up information for UNC-Chapel Hill. Roberta was an IBM Tape Library that ITS Infrastructure & Operations purchased in … Continued

ITS retires Killdevil research computing cluster

January 24, 2019

ITS Research Computing has decommissioned the Killdevil computing cluster. Users migrated their workflow from Killdevil over to Research Computing’s more modern, powerful clusters, Longleaf and Dogwood. Killdevil served University for seven years Research Computing turned off Killdevil on December 17, … Continued

Splunk and UNC-Chapel Hill strengthen relations

January 22, 2019

ITS leaders bolstered relations with Splunk during a visit last week by the company’s President of Worldwide Field Operations. On January 15, Splunk’s Susan St. Ledger met with UNC-Chapel Hill leadership for part of the day and joined the Kenan … Continued

UNC-Chapel Hill Privacy Liaisons serve an important role

January 18, 2019

In recognition of Data Privacy Month, ITS News presents this overview of Privacy Liaisons and an introduction to ITS’ two Privacy Liaisons. Privacy Liaisons Privacy Liaisons are appointed by the head of each UNC-Chapel Hill operating unit that has responsibility … Continued