Mechelle Clayton takes helm of Enterprise Applications

October 1, 2019

ITS Enterprise Application’s Mechelle Clayton has been named Interim Assistant Vice Chancellor of the ITS division. Clayton, whose permanent role is director of non-PeopleSoft applications in support of Finance and Operations, the Friday Center and ITS, took the helm of … Continued

ITS contributes to Operational Excellence

August 22, 2019

ITS has contributed to UNC-Chapel Hill’s Operational Excellence initiative that seeks to create a high-functioning administrative operation. Operational Excellence, which aims to identify efficiencies, cost avoidance and potential revenue sources to help fund the University’s strategic investments, began in fall … Continued

Campus embraces Zoom video conferencing

August 20, 2019

UNC-Chapel Hill faculty, staff and students have taken advantage of Zoom video conferencing since the technology became available campus wide in August 2018. During the 2018-2019 fiscal year, more than 8,000 unique users hosted in excess of 50,000 Zoom meetings … Continued

Researcher Tim Weigand relies on Dogwood computing cluster

July 31, 2019

Customer Case Study Tim Weigand is a Ph.D. candidate and research assistant at the Department of Environmental Sciences and Engineering, within the Gillings School of Public Health at UNC-Chapel Hill. Weigand is a client of ITS Research Computing. The Client … Continued

ITS adopts Raspberry Pi computers to monitor data access speeds

July 29, 2019

ITS Infrastructure & Operations implemented a new approach to monitor data access speeds for its clients by using Raspberry Pi single-board computers. Infrastructure & Operations’ new approach is to run scripts on Raspberry Pi computers. These scripts keep track of … Continued

Partnership marks 10 years of supporting instructors

July 24, 2019

ITS Teaching & Learning and the Center for Faculty Excellence are celebrating 10 years of working together to support instructors at UNC-Chapel Hill. Teaching & Learning and the Center for Faculty Excellence (CFE) have worked closely over the past decade … Continued

ITS will roll out ServiceNow to replace Remedy

July 3, 2019

ITS is scheduled to launch ServiceNow, a platform for automating business and support processes, to various University organizations on July 30. The initial rollout is focused on users of Remedy, the current system for managing business and support processes, and … Continued

ITS holds cloud training

July 2, 2019

As use of cloud-based technology continues to grow, ITS is taking steps to ensure that campus IT leaders will be prepared to participate in this transformation. Toward that goal, ITS held cloud essentials training for four full days in June … Continued