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ITS Teaching & Learning (T&L) provides instructional technology applications and integration to support the University’s academic mission. The division includes the following teams: Classroom Hotline, Teaching & Learning Systems, and Teaching & Learning Interactive.

Teaching & Learning Service Areas

Classroom Hotline

Classroom Hotline’s mission is to enhance the learning experience at UNC-Chapel Hill by supporting and maintaining innovative, easy-to-use technology classrooms. We provide on-site and telephone support, as well as technology demonstrations, to aid faculty in integrating the newest technology into their lectures.


Our Systems team supports the CCI Printing service as well as Virtual Lab, providing instant delivery of applications to computers or mobile devices connected to the internet.


Our Interactive team (ITS-TLI) provides leadership, administration and support for a growing portfolio of learning technologies, including:

  • Sakai, the campus collaborative learning environment
  • VoiceThread media presentations

Our Team

Suzanne Cadwell
Director, ITS Teaching & Learning
Gina Reitz
ITS Classroom Hotline Manager
Jeremiah Joyner
Manager of Teaching & Learning Interactive