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Information Technology Services is charged to move forward on our path of innovation and service as we support the University’s educational mission and meet the technology needs of our campus customers. To coordinate ITS initiatives, the Office of the CIO plans high-level, long-term organizational goals, strategic direction, performance management and process management, as well as addressing day-to-day operational concerns like resource management, operational planning and strategy alignment.

Office of the CIO Focus Areas

IT Governance

IT governance provides processes and structures that specify how decisions are made, implemented and managed. The IT governance initiative will determine the role of Information Technology (IT) at UNC-Chapel Hill. This includes how IT is to be used and how decisions are to be made on infrastructure strategies and IT architecture. IT governance will also specify business application needs and prioritize IT investment.

The Information Technology Executive Steering Committee (ITESC) oversees the IT governance structure and processes for UNC-Chapel Hill as well as the activities of the governance coordinating committees.

IT governance provides processes and structures that specify for all campus IT:

  • Who makes decisions pertaining to goals, policies, investment, infrastructure and architectures
  • Who provides input and analyzes issues
  • Who is held responsible and accountable
  • Who settles disputes
  • How decisions are made, implemented and managed

Advantages of IT governance include putting into place processes and structures that have been designed and implemented with assigned responsibility and accountability. IT governance structures are flexible and can adapt to meet changing conditions. Successful IT Governance processes are fair, open and timely. The IT governance initiative allows the served community to understand and trust the governance structure.


Our Team

J. Michael Barker, Ph.D.
Vice Chancellor for Information Technology and Chief Information Officer