ITS Policies, Standards, and Procedures

ITS oversees the creation and management of most campus IT policies, standards, and procedures.

University policies are located at policies.unc.edu.

IT Policies Under Review

• Policy Review and Feedback Submission Form (Requires Onyen Authentication)

University IT Policies

All IT Policies

• Enterprise Data Governance Policy
• Enterprise Data Governance Standard
• Incident Management Policy
• Incident Management Procedure

• Information Classification Standard
• Information Security Controls Standard

• Information Technology Access Control Standard
• Information Technology Change Management Standard

• Onyen Policy
• Passwords, Pass-phrases, and Other Authentication Methods Standard

Digital Accessibility Policies

The Digital Accessibility Office can provide more information on requirements under these Policies.

All Digital Accessibility Policies

• Digital Accessibility Policy
• Accessibility of Digital Resources, Content, and Technology Standard
• Accessibility Standards for Procurement of Digital Resources, Content, and Technology

About IT Policies

• Policy Bulletin and Information

Guidance on IT Topics

For information, guidelines, FAQ’s, and instructions for using E-mail, Onyen access, or other systems at UNC-Chapel Hill, consult help.unc.edu.

Email and Phone Numbers

• To report acceptable use problems at UNC-Chapel Hill, call 919-962-HELP or submit a request at help.unc.edu
• For issues involving copyrights or other policy concerns, call 919-445-9393 or send email to: copyright@unc.edu.
• For issues involving system security, call 919-962-HELP see safecomputing.unc.edu or submit a request at help.unc.edu
• For any other issues, please submit a request at help.unc.edu
• Human Resources Department
• UNC-Chapel Hill Campus Policies and Procedures
• For help with IT policies, email its_policy@unc.edu or submit a request at help.unc.edu