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ITS Teaching & Learning preps campus for Sakai upgrade

December 20, 2016

ITS Teaching & Learning has been preparing UNC-Chapel Hill for an upgrade to Sakai 11. Now with students away for winter break and final grades submitted, Sakai is offline today while Teaching & Learning rolls out the new version. The … Read more

Even during winter break, ITS is ready for your call

December 15, 2016

If something’s weird and it doesn’t look good, who are you going to call? Well, if it’s IT weird, hopefully, you’re going to call 919-962-HELP. That’s true around the clock and around the calendar at UNC-Chapel Hill, including Christmas week. … Read more

Video PSA urging caution on public Wi-Fi wins contest

December 2, 2016

Carolina students check their bank account balances throughout the day, every day from their mobile phones. By urging students to be cautious about the sites they visit while using public Wi-Fi, classmates from the School of Media and Journalism have … Read more

ITS Digital Services expands custom web development

November 22, 2016

ITS Digital Services and UNC Creative have begun collaborating to streamline web development work on campus. This new arrangement, which has been in pilot testing and officially takes effect January 1, will enable UNC Creative to focus on its design … Read more

Campus embraces Adobe Creative Cloud

November 14, 2016

Since UNC-Chapel Hill rolled out Adobe Creative Cloud to campus in mid-September, ITS Software Acquisition has received orders from more than 4,400 students and from 412 employees with non-instructional departments. ITS Teaching & Learning, meanwhile, has issued an additional 154 … Read more

Kielt honored in 2016 for lifetime achievement

November 7, 2016

During the past year, Chris Kielt, Vice Chancellor for Information Technology and Chief Information Officer, did what he always does. He led the Information Technology Services team in its support and enrichment of technology offerings and services at UNC-Chapel Hill. … Read more

Bringing Adobe Creative Cloud to 30,000 students

November 3, 2016

UNC-Chapel Hill student Brent Comstock, who is majoring in business and religion studies, is CEO of BCom Solutions, Managing Director of the CarolinaGo mobile app and Student Entrepreneur in Residence at Launch Chapel Hill. He first shared this reflection of … Read more

How to protect yourself from phishing

October 28, 2016

In a guest post for National Cyber Security Awareness Month, Terri Buckner, Information Security Project Manager at Information Technology Services, explains what phishing is, the extent of the problem and how to protect yourself from phishing attempts. Internet and phone … Read more

Carolina’s IT professionals honored for achievements

October 26, 2016

Three teams and seven individual members of UNC-Chapel Hill’s information technology community have earned recognition for their professional achievements over the past year. The recipients of Carolina’s IT Awards were announced on Friday, October 14, at the CTC Retreat and … Read more

How to protect yourself online

October 26, 2016

IT Security Specialist Chris Demetriou discusses ways to strengthen your cyber security and privacy. He stresses that awareness is your strongest ally for protecting yourself online. Autumn is about upon us. And that means a new school year and soccer … Read more

Campus phone services outage set for early morning of October 27

October 24, 2016

On Thursday, October 27, Verizon Business will conduct maintenance on the University’s phone system, specifically to the two trunks that route traffic to and from all VoIP (Voice-over-Internet Protocol) phones on campus. The scheduled maintenance will occur sometime between 12:01 … Read more

Ransomware can severely restrict computer access

October 19, 2016

In a guest post for National Cyber Security Awareness Month, Alex Everett, IT Security Architect at Information Technology Services, explains how ransomware works and provides some brief history of its use. Ransomware is a type of malware that, if successfully … Read more