With the release of its 2015-2016 annual report, UNC-Chapel Hill Information Technology Services is pleased to share the organization’s accomplishments over the last academic year and highlight the services performed by its dedicated and talented staff. Every fall ITS publishes … Read more

Taron Mattocks, a Technical Support Analyst for the Division of Student Affairs, recently wrote an article on malware for an Information Security class as part of the Masters of Network Technology distance program at ECU. A condensed version of his … Read more

In a guest post for National Cyber Security Awareness Month, Dan McLamb, IT Security Specialist at Information Technology Services, discusses ways to reduce your risk when using debit and credit cards. The following guidance is intended for general security awareness, … Read more

EDUCAUSE representatives offer the following tips for getting involved during National Cyber Security Awareness Month. October is National Cyber Security Awareness Month. Here are six things you and your team can do to show your organization’s support during the month … Read more

All this month during National Cyber Security Awareness Month (NCSAM), ITS News will share tips, resources and insights on ways to protect yourself online. In addition to providing information to empower individual consumers to be safer and more secure online, … Read more

On October 5, UNC-Chapel Hill will implement 2-Step Verification, a process designed to secure and safeguard personal information and vital University data and credentials. At a time when phishing scams are becoming ever more frequent on our campus, this enhancement … Read more

Software suite also available for instructional faculty and staff UNC-Chapel Hill is excited to announce that, beginning today, Monday, September 19, Adobe Creative Cloud licenses are available to all students and to 2,000 instructional faculty and staff. To acquire a … Read more

Throughout the summer–weeks and even months before the start of Fall semester, Information Technology Services Service Desk staffers were equipping parents and students with knowledge about the laptops and tech services available to them through the University. From the ITS … Read more

As the campus bustle resumes following summer break, thousands of UNC-Chapel Hill students are good to go with laptops newly purchased from the University and with mobile devices recently connected to Carolina’s wireless network. ITS serves 3,000 first-year students during … Read more

Through collaboration between ITS Teaching & Learning and ITS Digital Services, UNC-Chapel Hill Information Technology Services launched a mobile-friendly map of campus printers in CarolinaGO, the University’s official mobile app, in November 2015. The new map provides a better experience … Read more

What happens when two UNC universities with shared resources decide to both implement eduroam–and confuse your wireless configuration while they’re at it? In this case, staff of UNC-Chapel Hill Information Technology Services and at UNC-Asheville worked together to implement a … Read more

UNC-Chapel Hill Information Technology Services has continued its journey into server and storage virtualization with a next-generation virtualization infrastructure. ITS accomplished this by: 1. Realigning staff to better support the work load 2. Adopting automation strategies to create efficiencies 3. … Read more