Over the past year, the Engineering unit within ITS Communication Technologies completed a study that will help the team provide more accurate budgets to planners preparing to build or renovate buildings for campus departments. The Communication Technologies study looked at … Read more

ITS Identity Management is releasing an updated version of its Improvadmin platform in mid-January, which includes migrating the code to a modern Java stack. Improvadmin is an interface used by the ITS Service Desk, Information Security Office and Identity Management … Read more

“If I attend UNC, what Financial Aid package will I receive?” It’s a question that’s always remained unanswered for students and their families for a week, month or more after they receive their admission offer. That’s about to change, thanks … Read more

During the summer, the Information Security Office faced a challenge — the campus community began requiring an increasing number of risk assessments. The increased demand for security risk assessments was due to the University’s transition to 100% working from home … Read more

Educational Technologies will upgrade the Sakai learning management system to version 20 on December 3. This is after final grades are due to avoid disrupting classes for the Fall semester, given the system will be offline as the upgrade is applied. The … Read more

Last spring, ITS Identity Management (IdM) started an effort to provision and deprovision University systems within midPoint. Now, the team is extending the use of midPoint to tackle three new projects. The projects include the deprovisioning of Microsoft OneDrive and … Read more

The ITS Service Desk prides itself on adapting to change, so when it looked as though the COVID-19 pandemic was going to last longer than the state’s initial lockdown, the team already had multiple plans in place. One of those … Read more

When the ITS Service Desk decided to install contactless lockers to limit in-person interactions for computer service repairs, there was no way to know whether customers would respond favorably to the change in a well-established process. After a semester of … Read more

SecurityCon 2020, the Information Security Office’s annual conference on October 9, featured conversations about increased cybersecurity concerns related to remote work and learning during the COVID-19 pandemic. Dennis Schmidt, Chief Information Security Officer and Assistant Vice Chancellor at UNC-Chapel Hill … Read more

SecurityCon 2020 drew a record-breaking number of registrations and attendees — of course via Zoom, given the COVID-19 pandemic. The Information Security Office’s first virtual SecurityCon on October 9 drew more than 150 registrants for the talks, 20-plus for the Capture … Read more

When the Information Security Office transitioned to remote operations back in March, the team members’ first concern was making sure that they were communicating effectively. They quickly decided that the best way to reach their audiences was through a multi-channel … Read more

Ordering materials for a department or school is now easier, and in time shoppers will have more supplier options and lower costs. These improvements are thanks to a new online marketplace, BuyCarolina, which ITS helped launch in mid-August. ITS Enterprise … Read more